Information Management News
A monthly e-newsletter from The Center for Information-Development Management (CIDM)
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Do We Really Need All that Glue?
The Technical Committee for the OASIS DITA Standard has been having an interesting debate this month. The debate concerns the need for “glue text” in technical manuals. Glue text is defined as transitional information intended to inform readers of what has come before or comes after a particular procedure, description, or explanation. In topic-oriented authoring, which forms the basis for the DITA Model, transitional text has become problematic. If the goal is to write standalone topics that may be used in more than one context, where does one put the transitional text? Does transitional text belong in a topic by itself? Should it be built into a task, concept, or reference topic? Does transitional text belong in the map so that it does not encumber the standalone topics?
I love numbers! They tell me so many things, and I can use them to do so many things. For example, numbers tell me when my project will be done and how much it will cost. Numbers point out that I’m over budget but also help me justify why. The manipulation of numbers can help me achieve pretty much anything I need as I run my department. I might even be able to convince some of you that 2+2 = 5 for large values of 2.
Advanced Process Mapping–Architectures and Modularity
In my three previous articles, I went through the basic concepts of swimlane process mapping. Now it is time to introduce some advanced concepts. Just like information and applications, processes can also have architectures which can be modular.