Information Management News
Volume 6, Issue 3
March, 2006

A monthly e-newsletter from The Center for Information-Development Management (CIDM)
JoAnn T. Hackos, PhD, CIDM Director

If you would like to receive the CIDM e-newsletter in plain-text format, visit and choose the plain-text format.

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News & Events

Content Management Strategies 2006

The Early Bird special is quickly approaching. Save $100 when you register before March 6!

Comtech Services Releases DITA User Guide

We are accepting orders for Introduction to DITA: A Basic User Guide to the Darwin Information Typing Architecture. Pre-order your copy today!


Read more about, the new home page for the Content Management industry.

PTC/USER World Event Registration Open

Registration is now available for the PTC/USER World Event on June 4–7. For more information, visit the event web site.

IBM’s Dave Schell to speak at LISA Forum Asia

Visit LISA’s web site for more information on this event.

Upcoming Workshops

The CIDM sponsors the following workshops:

Minimalism: Creating Manuals That People Can Use
JoAnn Hackos, PhD,
March 8–9
Stamford, CT

Managing Your Documentation Projects
Bill Hackos, PhD,
April 25–26
Burlington, MA

Minimalism: Creating Manuals That People Can Use
JoAnn Hackos, PhD,
May 17–18
Hillsboro, OR

For more information on these and other workshops, visit the JoAnn Hackos Workshop Series web site.

Vendor Announcements

Lockheed Martin selects SiberSafe S1000D CMS for MULE Project

For the full press release, please visit SiberLogic’s web site.

CIDM Innovation Councils are Expanding
JoAnn Hackos, PhD
CIDM Director

I’m pleased to announce the formation of CIDM’s second Innovation Council in Portland, Oregon. Erling Nielsen, publications manager at RadiSys, has brought together a group of 10 managers who are anxious to learn about innovations in information development.

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More articles
Hiring: Your Responsibility in This New Age of Technical Communications—Frances Gambino
When Bad Writers Turn Good—Palmer Pearson
Swimlane Process Mapping 101—Process Building Blocks—Vesa Purho

Hiring: Your Responsibility in This New Age of Technical Communications
Frances Gambino
Information Builders

As a Technical Communications hiring manager for over 20 years, I have seen hiring trends come and go… and come and go around again. In the July 2005 CIDM e-newsletter, JoAnn Hackos explored the relationship between hiring practices and the Information Process Maturity Model in an article titledWhat Does Hiring Have To Do With It? My first reaction was to relate her words to my own experiences on both sides of the hiring desk. I spent several amusing minutes in recall mode. Upon completing the article, however, I discovered that I could not stop thinking about JoAnn’s concluding challenge: “Not so easy… to find and develop a new breed of information developers…”

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When Bad Writers Turn Good
Palmer Pearson
Cadence Design Systems

Most people approach article writing based upon what comes naturally to them. Whether a topic has been given to you or it is something you have conjured up on your own, the theme is generally the starting point.

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Swimlane Process Mapping 101—Process Building Blocks
Vesa Purho

In the first article of this series, I discussed how to identify a process and how to find out where it starts and ends. In this month’s article, I will go through the building blocks used to create the process flows.

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