Information Management News
Volume 7, Issue 3
March 2007

A monthly e-newsletter from The Center for Information-Development Management (CIDM)
JoAnn T. Hackos, PhD, CIDM Director

If you would like to receive the CIDM e-newsletter in plain-text format, visit and choose the plain-text format.

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CIDM Calendar of Events

News & Events

JoAnn Hackos’ New BookInformation Development: Managing Your Documentation Projects, Portfolio and People is Released.

Information Development: Managing Your Documentation Projects, Portfolio, and People, the new book from JoAnn Hackos, is now available on Amazon! Read the press release here

SDL Forum—Global XML: Implementing XML and DITA in the Global Environment

Attend the March 19th Webinar to find out more about DITA, its relation to global XML and preparations that you need to be doing upstream to prepare content for global audiences – from one of the experts in the area of XML and DITA, JoAnn Hackos.

OASIS Symposium 2007

Dr. JoAnn Hackos to speak at the 2007 OASIS Symposium,
April 15—20, in San Diego, CA.Download the flyer or go to theOASIS website for more information.

XyEnterprise Joins OASIS and DITA to Help Drive Content Management Industry Standards Forward

XyEnterprise has joined OASIS. XyEnterprise was one of the founding members of OASIS’ predecessor organization, SGML Open. Along with membership in OASIS, XyEnterprise became the newest sponsor member of DITA Read the press release here.

innovation insights 2007

ii2007 is the industry’s premier summit on Innovation, Knowledge and Content management. April 23-25, 2007 at the Wigwam Resort and Golf Club. Visit the web site for more details.

Technical Communication Summit—STC’s 54th Annual Conference

Attend STC’s Annual Technical Communication Conference.
May 13—16, 2007
Minneapolis, MN

SDL’s Global XML Survey

Participate in SDL’s Global XML Survey and be entered to win a floating globe. The drawing will take place in April.

SAP Design Guild Book Review

Read a review of The Design of Everyday Things by Donald Norman on the SAP Design Guild website.

Comtech Services DITA User Guide

We are accepting orders forIntroduction to DITA: A User Guide to the Darwin Information Typing Architecture. Order your copy today!


Minimalism: Creating Manuals People Can Use
JoAnn Hackos
March 22–23, 2007
Princeton, NJ

Structured Writing for Single Sourcing
JoAnn Hackos
April 19–20, 2007
Hillsboro, OR

DITA Boot Camp
JoAnn Hackos
June 4–8, 2007
Golden, CO

Structured Writing for Single Sourcing
July 18–19, 2007
Irving, TX

For more information on these and other workshops, visit the JoAnn Hackos Workshop Series web site.

Content Management Strategies/DITA North America 2007

CMS/DITA NA is quickly approaching so be sure to register. Get discounts when you register multiple attendees. View the agenda online to see our great line up of presenters.

User Scenarios — A Center Point for User Learning
JoAnn Hackos, PhD
CIDM Director

“Harry has just downloaded the latest version of the project-planning software. He opens the program and faces a blank screen with a task bar. Although he spends many minutes clicking menu items, he can’t figure out how to get started developing his project plan. He clicks the HELP menu and finds a list of topics that parallels the menu items on the task bar. Not much help there. What he really wants to do is plan his project but he has no idea of where to start.”

Read the article

More articles

Making the Leap to Topic-based Writing
Alexia Idoura, Symantec

I posed a question on the Best Practices listserv: How do you help writers who struggle with making the leap to topic-based writing?

This question sparked a valuable discussion on the list, in terms of insights into what blocks people as well as ideas to help them overcome those blocks.

Read the article

Cost, Quality, and Timeliness – Now You Can Have all Three!
Kent Taylor, acrolinx

Every once in a while an idea or concept or product comes along that radically changes the way we think about and approach different aspects of our lives. Breakthroughs in medical, energy, computing, communication, transportation, and entertainment technologies have had obvious impacts in our personal lives, but what changes have had an impact on our professional lives?

Read the article

Taking Control of XML Print Publishing
Peter Meyer, Elkera

XML and its ancestor SGML have been in use for over two decades. SGML found initial support in the aerospace, military, and large commercial publishing industries. Slowly, XML has gained increasing use in a wider range of enterprises for technical documentation. This adoption has been given a recent push by widespread promotion and support for the DITA XML schema.

Read the article

CIDM at the South Pole!

Charlie Dowdell has added a new continent to CIDM membership roles. Antarctica, where Charlie spent the winter (or austral summer), is now a hotbed of information development. Congratulations to Charlie for expanding the reach of our membership.