Changes in Technical Documentation

Terry Barraclough, Symitar, a Jack Henry Company

Highlights of changes in technical documentation in the work history of Terry Barraclough, Manager, Technical Publications, Symitar, a Jack Henry Company

1966-1972

Class Notes at University of Oregon and Educational Research at Educational Research Information Center/Clearinghouse on Educational Management (ERIC/CEM) at University of Oregon

  • Text hand-written by author
  • Text typed by author on portable Smith-Corona® manual typewriter
  • Graphics created manually by author and pasted on pages by hand
  • Corrections made by author using Wite-Out® or manually retyping pages

1973-1975

Educational Research at Northwest Regional Educational Laboratory (NWREL), Portland, Oregon

  • Text hand-written by author
  • Text typed by typing pool on IBM Selectric® typewriters
  • Graphics created manually by author or graphic artist and pasted on pages by hand
  • Corrections made by typing pool using Wite-Out® or manually retyping pages

1976-1978

Technical Writing/Editing at Timberline Software and ADP Dealer Services, Portland, Oregon

  • Text hand-written by author
  • Text typed by typing pool on IBM Selectric® typewriters
  • Graphics created manually by author or graphic artist and pasted on pages by hand
  • Corrections made by typing pool using Wite-Out® or manually retyping pages

1979-1982

Technical Writing/Editing at ADP Dealer Services, Portland, Oregon

  • Text hand-written by author
  • Text typed by author on desk-sized Hewlett-Packard® computer station (insert a blank cassette tape to load software, remove software cassette and insert blank cassette to write to)
  • Graphics created manually by author or graphic artist and pasted on pages by hand
  • Corrections made by retyping pages on computer station

1983-1987

Technical Writing/Editing at ADP Dealer Services, Portland, Oregon

  • Text hand-written by author (on desktop workstation at end of timeframe)
  • Text typed by typing pool on Xerox® publishing workstations: separate workstations for writing, graphics, pagination
  • Text typed on writing workstation, passed to graphics workstation
  • Graphics created on graphics workstation, passed to pagination workstation
  • Text and graphics combined on pagination workstation
  • Corrections made by retyping pages, revising graphics, or revising pagination on appropriate workstation
  • Interleaf® software

1988-1989

Technical Publications Manager at Action Software, San Diego, California

  • Text typed by author on desktop PC
  • Graphics created by author or graphic artist manually or on PC and pasted on pages manually
  • Corrections made on desktop PC
  • WordPerfect®, Microsoft Word®, and Adobe PageMaker® software

1989-Present

Technical Publications Manager at Symitar Systems and Jack Henry & Associates, San Diego, California

  • Text typed by author on desktop or laptop PC
  • Graphics created by author or graphic artist manually or on desktop or laptop PC (or captured on desktop or laptop PC with graphic capture software) and inserted in text on desktop computer
  • Corrections made on desktop or laptop PC
  • WordPerfect®, Microsoft Word®, Adobe PageMaker®, FrameMaker®, Macromedia Dreamweaver®, and Just Systems XMetaL® software
  • HTML, XML using DITA standard
  • Hardcopy, pdf, and chm output