Information Management News 03.13

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Information Management News
March 2013

A monthly e-newsletter from The Center for Information-Development Management (CIDM)
JoAnn T. Hackos, PhD, CIDM Director
http://www.infomanagementcenter.com

If you would like to receive the CIDM e-newsletter in plain-text format, visit http://www.infomanagementcenter.com/subscribe.htm and choose the plain-text format.

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CIDM News and Events

For a complete Calendar of Events, click on these links:

Conferences

Workshops

Webinars

Other Events


Conferences

The CMS/DITA North America Conference 2013 will be held April 15-17 in Providence, Rhode Island. For more information click here.

The Best Practices Conference 2013 will be held September 16-18 in Savannah, Georgia. For more information click here.

Upcoming Workshops

Minimalism: Creating Information People Really Need
March 19-20, 2013
Cupertino, CA

Minimalism is the first step to creating user friendly content that is fully structured. It is designed for anyone faced with manuals that users complain are too big and too detailed—or that aren’t used at all.


DITA: Getting Started
March 26-27, 2013
Seattle, WA

In this workshop, you learn that DITA is a standard for authoring topic-based technical information, that using DITA provides significant business advantages, and that you can get started immediately with the DITA Open Toolkit.


Information Modeling for Topic-Based Authoring
March 27-28, 2013
Cupertino, CA

This workshop is the very best starting point for your implementation of DITA and XML topic-based authoring.


Minimalism: Creating Information People Really Need
April 9-10, 2013
San Jose, CA

Minimalism is the first step to creating user friendly content that is fully structured. It is designed for anyone faced with manuals that users complain are too big and too detailed—or that aren’t used at all.


Structured Authoring for DITA
April 9-10, 2013
San Jose, CA

This workshop is meant for those who need to implement structured documentation, primarily writers, training developers, editors, publications and training managers, anyone who writes for print or web and anyone implementing topic-based, XML authoring in their organizations.


Advanced Publishing for DITA
April 30-May 1, 2013
San Jose, CA

The Advanced Publishing for DITA workshop will provide attendees with a hands-on walk-through of the essential DITA fundamentals, programming skills, and DITA Open Toolkit configurations required to assemble, style, and publish DITA XML source.


DITA: Getting Started
May 14-15, 2013
New York, NY

In this workshop, you learn that DITA is a standard for authoring topic-based technical information, that using DITA provides significant business advantages, and that you can get started immediately with the DITA Open Toolkit.


DITA: Getting Started
June 10-11, 2013
Wakefield, MA

In this workshop, you learn that DITA is a standard for authoring topic-based technical information, that using DITA provides significant business advantages, and that you can get started immediately with the DITA Open Toolkit.


Advanced Publishing for DITA
June 12-14, 2013
Wakefield, MA

The Advanced Publishing for DITA workshop will provide attendees with a hands-on walk-through of the essential DITA fundamentals, programming skills, and DITA Open Toolkit configurations required to assemble, style, and publish DITA XML source.


Minimalism: Creating Information People Really Need
June 25-26, 2013
Colchester, VT

Minimalism is the first step to creating user friendly content that is fully structured. It is designed for anyone faced with manuals that users complain are too big and too detailed—or that aren’t used at all.


Upcoming Webinars

Announcing XMetaL® Author Enterprise 8.0

Presented by XMetaL JustSystems
March 6, 2013, 1pm EST

Click here for recorded webinars.



Content Management Strategies/DITA North America Conference 2013

Early Registration Special

Register by March 15th and save $100 on your registration! Go to our registration page to sign up today.


How Many Information Developers Are Required to Produce High-Quality Content in Your Organization?
JoAnn Hackos, Comtech Services, Inc.

That’s the perennial question I get asked. Your organization supports a product development team of 28 engineers. How many writers should you have? What if the engineers are now working in agile teams? Does that change the equation?

As a manager, would you support a research project that helps to answer that question? For what other questions would you like to have well-researched answers? CIDM has put in place a new collaborative venture to provide information-development managers with a direct connection to academic researchers.

Read the article.


Using Research to Examine Beliefs and Habits
Sid Benavente, Ph.D., Microsoft Corporation and Dave Clark, Ph.D., University of Wisconsin-Milwaukee

Research was a key topic at September’s CIDM Best Practices Conference in Monterey. JoAnn Hackos suggested that we make many of our decisions based on long-standing practices, gut assumptions, and habits. But we also need to make decisions based on data and evidence—to practice slow thinking as well as fast. Similarly, the theme for the 2013 conference of the Association of Teachers of Technical Writing will be “Beyond Belief”; the call for papers asks respondents to re-evaluate their reliance on poorly understood axioms like George Miller’s “magic number 7” (the supposed maximum number of steps in a procedure), or Edward Hall’s questionable use of “high context” and “low context” shortcuts to understanding international communication.

Read the article.


Prioritized Task-Based Writing to Serve Varying Levels of Expertise
Sarah Leritz-Higgins, Mentor Graphics Corporation

One of the mantras that you often hear repeated in technical communication circles is “Know your audience! Conduct a thorough audience analysis! You’ve got to make sure that your content addresses the needs of novices as well as experts; and everyone in between.” This is one of those mantras espoused by industry experts that implants itself in our collective professional psyches and then haunts us individually at 3am, awakening us from a sound sleep. “How can I be sure that my content is adequate for all my customers? What if I’m only addressing the needs of a minor segment of my customer base? Can I really tune my content so that it actually helps a novice, while simultaneously does not alienate an expert?” The key question becomes, how can we provide content that serves a broad range of users who represent various and disparate backgrounds, skill sets, and levels of expertise?

Read the article.


RESPECT: Showing Consideration for Readers through Economy of Words, Elegance, and Correct Grammar
Ulla de Stricker, de Stricker Associates

Following on her piece in the January 2013 issue, Ulla de Stricker offers additional examples of common but easily avoidable errors in English language usage.

Read the article.


CIDM & DCL Survey: Following the Trends—Is Your Content Ready?

The complexity of delivering content continues to increase exponentially as more outlets become available to our consumers. Many organizations are faced with deciphering how the trends impact their businesses and what to do about them considering the rapidly changing digital marketplace. We want to discover how the changing requirements for delivery are affecting your business today and how you anticipate those requirements will affect your business decisions in the next few years.

You will have until the end of March 30, 2013 to complete this survey and enter to win a $100 American Express Gift Card.

Thank you for your help and interest.

Click here to take the survey.


Adobe Survey Coming Soon!

Adobe is going to be conducting a survey to understand key trends in the Technical Communications space, your content workflows and solicit your product related feedback. There are exciting prizes to be won! Look for more details in the future.


Announcements

RSuite CMS Joins the Association of Educational Publishers

Acrolinx 3.0 Released with Outlook Support

Data Conversion Laboratory (DCL) Teams with Bowker to support Self Publishers

Syncro Soft Announces New Release of Oxygen XML Editor version 14.2

Click here for more announcements.


Now For Sale: e-version of Introduction to DITA: A Guide to the Darwin Information Typing Architecture—Second Edition
This new 2013 electronic edition of the bestselling Introduction to DITA includes DITA 1.2 mechanisms, including keyref, conkeyref, constraint mechanism, and more information to bring DITA users up to date. The tutorial lessons guide you step-by-step through the learning process from developing information topics and maps through content reuse mechanisms and modifying the DITA environment to better meet your needs. Buy the e-version today and download immediately!


Welcome New CIDM Member—Teradata Corporation

Teradata is the world’s leading analytic data solutions company focused on integrated data warehousing, big data analytics, and business applications that provide actionable business intelligence. It’s their passion and it’s all they do. Teradata delivers award-winning, integrated, purpose built platforms based on the most powerful, scalable, and reliable technology platform in the industry.

Learn more about CIDM (Center for Information-Development Management) here.


bestpractices CIDM is calling for contributions to the bimonthly publication, Best Practices. Please contact our Editor, Lisa Larson, for more information.

CIDM is now on Facebook! Click here to join our group.

Join CIDM’s LinkedIn Group Today!

CIDM’s LinkedIn Group is growing exponentially! Join over 1,000 members today to take part in informative discussions about our industry.


The Center for Information-Development Management unites the info dev community to share information on industry trends, best practices, and developments. Click here to follow CIDM on Twitter.Click here to follow JoAnn Hackos on Twitter.

 

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