Here are some recommended titles from fellow CIDM managers that you might want to check out. If you have other books to recommend, please send a note to JoAnn Hackos.
Recommended by Helen Sullivan, Nortel Networks
The Business Case for Web-Based Training
Tammy Whalen and David Wright
Performance Drivers: A Practical Guide to Using the Balanced Scorecard
Nils-Goran Olve, Jan Roy, and Magnus Wetter
Recommended by Diane Davis, Synopsys
The Goal: A Process of Ongoing Improvement
Eliyahu M. Goldratt and Jeff Cox
Emotional Intelligence at Work
Hendrie Weisinger, PhD
Recommended by Janet Williams Hepler, Microsoft
The Innovator’s Dilemma
Clayton M. Christensen
You can read Ginny Redish’s review of The Innovator’s Dilemma in the June issue of the Best Practices newsletter.