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| Using Topic-Based Planning to Reduce Development Time “We really don’t plan. It takes too much time, and the product keeps changing.” Despite arguments to the contrary, we learn from CIDM managers who develop detailed information and content plans that the efforts pays for itself. Content planning, when done in the context of user requirements, decreases information-development time and alters the distribution of activities during the information-development life cycle. More articles
Reward and Recognition at Cognos Documentation Services In a company culture that is performance-driven, where people can work many extra hours in dedication to the project, how do you thank your staff for good efforts, build and support an environment of teamwork, and contribute to morale? Establishing Metrics to Define and Measure Costs The purpose of this Innovator’s Forum project is to develop and implement a plan to establish metrics that will define and measure current practices and their costs. Establishing these baseline metrics for analysis should help us identify areas for improvement in our processes and methods. As improvements are made, we anticipate increased productivity and quality, which should reduce our costs. We will compare the cost of the new processes and methods with the baseline metrics to identify the reduction of cost. Master of Language Administration program Copenhagen Business School announces its new web-based Master’s in Language Administration (MLA) degree, offered for the first time completely in English. The program will be available online in 2006, providing an excellent opportunity for serious technical communicators to earn an online degree from a highly prestigious business school. Although the program emphasizes administering multi-language information development, it is also an excellent program for any technical communicator who is looking for a program that has a strong business perspective. |
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