Information Management News
Volume 8, Issue 5
May 2008

A monthly e-newsletter from The Center for Information-Development Management (CIDM)
JoAnn T. Hackos, PhD, CIDM Director

If you would like to receive the CIDM e-newsletter in plain-text format, visit and choose the plain-text format.

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CIDM News and Events


The Best Practices Conference 2008 will be held September 15-17 in Santa Fe, New Mexico. For more information, please click here.

News & Events

PTC/USER World Event 2008

Come to California and take advantage of PTC University Precision Learning training, hands-on workshops for Pro/ENGINEER or one of over 300 other technical and business sessions.

Read more about this event here.

X-Pubs 2008: Re-invent the Customer Experience

Don’t miss JoAnn Hackos’ presentation at the X-Pubs 2008 Conference! The conference is being held June 22—24, London, United Kingdom.

Read more about this event here.

CM Quicktips, April 2008

Vasont’s newsletter describes four items that will guide you as you look for the right CMS.

Click here to subscribe.

Vasont Webinar Series Presents “Getting Management On Board”

A critical part of every content management initiative is the supporting and funding that senior management and key stakeholders must provide. Building a sound business case is your means of gaining that support. Learn how to analyze the political climate in your organization, understand the key business drivers, and construct a successful, business-focused argument for your cause.

To listen to this recorded webinar Click here.

Personal invite from Ron Watson, Director of Customer Councils of PTC/USER

Ron Watson cordially invites you to participate at the 2008 Management Forum.

To read letter click here.

Delivering Global Content Made Easy

Demands to update and distribute technical information across different markets are driving global companies to rethink how they create, reuse and publish content.

To register for this webinar click here.

CIDM is accepting submissions for the Fifth Annual Rare Bird Award
Are you currently engaging in an innovative practice that is pleasing your customers? Have you instituted an innovative best practice that increases your efficiency and productivity?

Click here to submit your Best Practice for consideration.
The submission deadline is July 21.

The Arbortext Edition ofIntroduction to DITA: A User Guide to the Darwin Information Typing Architecture has arrived! Buy your copy today!

Publishing Practices Survey Results
JoAnn Hackos, PhD, Comtech Services, Inc.

In March and early April, 493 people responded to our latest CIDM survey of publishing practices and information management techniques. We want to thank everyone who contributed to a superb level of response.

Read the article.

More articles


Global Authoring Survey Shows Increasing Geographical Dispersion and Increasing Concerns for Consistency among Documentation Departments
Sophie Hurst, SDL International

SDL recently conducted their Global Authoring Survey 2008 to technical documentation professionals, to investigate trends in global authoring over the past 2 years. Sophie Hurst, Senior Product Marketing Manager, responsible for global authoring management, terminology, and automated translation at SDL comments on the results.

Read the article.

Optimizing Business Processes with Dynamic Documents
Jake Sorofman, JustSystems, Inc.

One of the most innovative aspects of the document-as-application vision is the fact that the application logic resides in the dynamic document itself. This makes the dynamic document highly intelligent and richly aware of its environment.

Read the article.