Information Management News
May 2013

A monthly e-newsletter from The Center for Information-Development Management (CIDM)
JoAnn T. Hackos, PhD, CIDM Director

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CIDM News and Events

For a complete Calendar of Events, click on these links:




Other Events


The Best Practices Conference 2013 will be held September 16-18 in Savannah, Georgia. For more information click here.

The CMS/DITA Europe Conference 2013 will be held November 18-19 in Munich, Germany. For more information click here.

Upcoming Workshops

Developing Quality Documentation in an Agile Environment
May 15-16, 2013
Austin, TX

This workshop focuses on the Scrum Agile methodology and how documentation departments can adjust to this high-speed development environment.

DITA: Getting Started
June 10-11, 2013
Wakefield, MA

In this workshop, you learn that DITA is a standard for authoring topic-based technical information, that using DITA provides significant business advantages, and that you can get started immediately with the DITA Open Toolkit.

Advanced Publishing for DITA
June 12-14, 2013
Wakefield, MA

The Advanced Publishing for DITA workshop will provide attendees with a hands-on walk-through of the essential DITA fundamentals, programming skills, and DITA Open Toolkit configurations required to assemble, style, and publish DITA XML source.

Minimalism: Creating Information People Really Need
June 25-26, 2013
Colchester, VT

Minimalism is the first step to creating user friendly content that is fully structured. It is designed for anyone faced with manuals that users complain are too big and too detailed—or that aren’t used at all.

DITA Boot Camp
July 15-19, 2013
San Jose, CA

This workshop covers the concepts needed to move to DITA successfully. The Boot Camp takes you from the DITA Basics to the skills you’ll need to create a specific standard for your industry and your content.

Upcoming Webinars

Leveraging MathML When Publishing Time is Critical and Multiple Output Types are Supported

Presented by Hal Trent, Comtech Services, Inc.
May 7, 2013, 12pm EDT

Publishing Training Content Using DITA

Presented by Dawn Stevens & Hal Trent, Comtech Services, Inc.
June 6, 2013, 12pm EDT

Click here for recorded webinars.


Etteplan | Tedopres receives Innovation Award

RSI CMS to Exhibit at Henry Stewart DAM NY 2013 Conference

IXIASOFT Announces SAP’s Deployment of IXIASOFT DITA CMS for Technical Communications Management

Click here for more announcements.

Gerry McGovern—CMS/DITA NA 2013 Keynote Presentation
More is Never Better—Finding the Right Information

JoAnn Hackos, Comtech Services, Inc.

Gerry McGovern gave participants at the 2013 Content Management Strategies/DITA North America Conference a stimulating and humorous diagnosis of the content crisis we are facing. Using his work assessing content delivered through websites at companies like Microsoft and Cisco, he painted a compelling picture of what is wrong with technical information delivery today.

Read the article.

The Value of a Reciprocal Relationship Between Research and Practice
Rebekka Andersen, University of California, Davis

The 2012 Best Practices Conference introduced the panel, “The Researchers, Educators, and Communicators Roundtable: Forming a New Habit of Collaboration.” The panel brought together researchers, educators, and communicators to discuss various challenges information development organizations are facing and how new research data could help managers better address those challenges.

Read the article.

Results of the April 2013 Technical Communication Industry Research Needs Survey
Sid Benavente, Ph.D., Microsoft Corporation, Carolyn Rude, Ph.D., Virginia Tech, Bill Hart-Davidson, Ph.D., Michigan State University, & Rebekka Andersen, Ph.D., University of California, Davis

Thank you to all of you who participated in our recent Technical Communication Industry Research survey! The survey asked a common set of questions about research needs to both industry professionals and academics. What is clear is that while the priorities for these two groups can differ quite dramatically, the two groups’ missions are intertwined. We have some work to do to better understand the differences. But we are excited to note that we also have some clear shared priorities with which to begin engaging one another.

Read the article.

Transitioning to New Technology
Alan Sage, Digabit, Inc.

The new generation of information sharing is here. Internet-based Software-as-a-Service (SaaS) is fast replacing CD-driven computer programs, and SaaS is making its own fast track to Cloud-computing.

Read the article.

Congratulations to Tim Waldusky—American Express Gift Card Winner!

Tim was randomly selected as the winner of the $100 American Express gift card for completing the CIDM/DCL survey on industry trends. You can find a report of this survey here.

Now For Sale: e-version of Introduction to DITA: A Guide to the Darwin Information Typing Architecture—Second Edition
This new 2013 electronic edition of the bestselling Introduction to DITA includes DITA 1.2 mechanisms, including keyref, conkeyref, constraint mechanism, and more information to bring DITA users up to date. The tutorial lessons guide you step-by-step through the learning process from developing information topics and maps through content reuse mechanisms and modifying the DITA environment to better meet your needs. Buy the e-version today and download immediately!

Welcome New CIDM Member—Ericsson

Ericsson uses innovation to empower people, business and society. They envisage a Networked Society that is sustainable, and where everything that can benefit from a connection will have one. Their mobile and fixed networks, multimedia solutions and telecom services make a real difference to people’s lives, and the world we live in.

Learn more about CIDM (Center for Information-Development Management) here.

bestpractices CIDM is calling for contributions to the bimonthly publication, Best Practices. Please contact our Editor, Lisa Larson, for more information.

CIDM is now on Facebook! Click here to join our group.

Join CIDM’s LinkedIn Group Today!

CIDM’s LinkedIn Group is growing exponentially! Join over 1,000 members today to take part in informative discussions about our industry.

bestpractices The Center for Information-Development Management unites the info dev community to share information on industry trends, best practices, and developments. Click here to follow CIDM on Twitter.Click here to follow JoAnn Hackos on Twitter.