Information Management News 05.14

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Information Management News
May 2014

A monthly e-newsletter from The Center for Information-Development Management (CIDM)
JoAnn T. Hackos, PhD, CIDM Director
http://www.infomanagementcenter.com

If you would like to receive the CIDM e-newsletter in plain-text format, visit http://www.infomanagementcenter.com/subscribe.htm and choose the plain-text format.

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CIDM News and Events

For a complete Calendar of Events, click on these links:

Conferences

Workshops

Webinars

Other Events


Conferences

The Best Practices Conference 2014 will be held September 22-24 in Stevenson, Washington. For more information click here.

Upcoming Workshops

Minimalism: Creating Information People Really Need
May 19-20, 2014
Copenhagen, Denmark

Minimalism is the first step to creating user friendly content that is fully structured. It is designed for anyone faced with manuals that users complain are too big and too detailed—or that aren’t used at all.


Web and Mobile Strategies for DITA
May 20-21, 2014
Boulder, Colorado

As DITA comes to full maturity, organizations seek publishing solutions that are more robust than PDFs and static HTML. They seek robust solutions that deliver interactive content to the web, mobile devices, and e-readers. In this workshop, Comtech instructors present the principles of Webhelp and Mobile deliverables.


Structured Authoring for DITA
May 21-22, 2014
Copenhagen, Denmark

This workshop is meant for those who need to implement structured documentation, primarily writers, training developers, editors, publications and training managers, anyone who writes for print or web and anyone implementing topic-based, XML authoring in their organizations.


Structured Authoring for DITA + Learning & Training
May 21-23, 2014
Copenhagen, Denmark

This workshop is meant for those who need to implement structured documentation, primarily writers, training developers, editors, publications and training managers, anyone who writes for print or web and anyone implementing topic-based, XML authoring in their organizations.


Advanced Publishing for DITA
June 10-12, 2014
Wakefield, Massachusetts

The Advanced Publishing for DITA workshop will provide attendees with a hands-on walk-through of the essential DITA fundamentals, programming skills, and DITA Open Toolkit configurations required to assemble, style, and publish DITA XML source.


Minimalism: Creating Information People Really Need
June 25-26, 2014
Pleasanton, California

Minimalism is the first step to creating user friendly content that is fully structured. It is designed for anyone faced with manuals that users complain are too big and too detailed—or that aren’t used at all.


Advanced Publishing for DITA
July 15-17, 2014
San Jose, California

The Advanced Publishing for DITA workshop will provide attendees with a hands-on walk-through of the essential DITA fundamentals, programming skills, and DITA Open Toolkit configurations required to assemble, style, and publish DITA XML source.


Upcoming Webinars

Beyond Words Part 3: Be Mobile

Presented by SDL
May 15, 2014, 1pm EDT


Monetizing and Marketing Digital Textbooks

Presented by DCL
May 21, 2014, 1pm EDT


Voices of Global Innovation Preview with Rajal Shah

Presented by SDL
June 18, 2014, 2pm EDT


Now Accepting Rare Bird Applications

The Rare Bird Award recognizes outstanding managers and their teams. The applications should describe thoroughly an innovative practice in which your organization has been engaged. The members of the judging panel look for detailed descriptions of the practice and concrete evidence that the innovation has led to organizational change.

Click here to submit your Best Practice for consideration. The submission deadline is July 14.


Showcase Your Best Practice

As a valued friend of the CIDM, we invite you to participate in the Best Practices Showcase at the Best Practices conference, September 22-24, 2014. The Showcase will give you a wonderful opportunity to learn about more best practices than we could possibly fit into the sessions.

Click here to submit your showcase. The submission deadline is August 17.


2014 Content Management Strategies a Smashing Success!
JoAnn Hackos, Comtech Services, Inc.

Great weather, fine hotel, lots of good food, record number of attendees, and a terrific program. What more could we want?

Read the article.


Evidence-Based Decision Making at Cisco Support
Gerry McGovern, Customer Carewords

Evidence-based decision making is something that very much suits the Cisco culture. “Consider the alternatives to evidence-based decision making, and it is hard not to be a believer,” Bill Skeet, Senior Manager of Customer Experience for Cisco Digital Support states. “If you aren’t using evidence to make decisions, then decisions are subjective (rather than objective) and imposed by fiat. The evidence-based approach promises to be more scientific and therefore predictable and reliable.”

Read the article.


DITA vs. XHTML for Producing Content
Radu Coravu, Syncro Soft (Oxygen XML Editor)

My first contact with XML was about 12 years ago when, as a software engineering student, I had a couple days of practice in a company that had just started to work on an XML editor called Oxygen. I asked what XML was and what it was good for, but most software engineers are quite bad at explaining things so I was passed around until one of the partners in the company explained things to me. I was happy that XML looked similar to HTML because HTML was a very useful format for web site building, but then I became confused when I found out that it was not used directly in building web sites. Again, XML was described to me as a very good open-source way to store data in a presentation-independent format but this could also be done using open-source relational database implementations.

Read the article.


RESPECT: Showing Consideration for Readers through Economy of Words, Elegance, and Correct Grammar
Ulla de Stricker, de Stricker Associates

Following on her piece in the March 2014 issue, Ulla de Stricker offers additional examples of common but easily avoidable errors in English language usage

Read the article.


Welcome New CIDM Member—Earley & Associates

Founded in 1994, Earley & Associates is an information management (IM) consulting company specializing in Content Management and Search Strategy; Taxonomy, Metadata and Information Architecture; Indexing, Auto-tagging and Migration; Content Modeling and Publishing; SharePoint Solution Design and Development; Master Data Management; and Data Quality and Harmonization.

They approach information management solutions by taking into account how people, technology, and content relate. They embrace five values as essential to our success. These are integrity, respect, enablement, innovation, and giving back. These values underpin a culture which is open to change, focused on quality, and passionate about client satisfaction.

Learn more about CIDM (Center for Information-Development Management) here.


Join CIDM’s LinkedIn Group Today!

CIDM’s LinkedIn Group is growing exponentially! Join over 2,500 members today to take part in informative discussions about our industry.


bestpractices The Center for Information-Development Management unites the info dev community to share information on industry trends, best practices, and developments. Click here to follow CIDM on Twitter.Click here to follow JoAnn Hackos on Twitter.

bestpractices CIDM is calling for contributions to the bimonthly publication, Best Practices. Please contact our Editor, Lisa Larson, for more information.

CIDM is now on Facebook! Click here to join our group.

Announcements

DITA Merge Revolutionizes Concurrent DITA Authoring

DCL and Bowker Seek Your Opinion

Xyleme and Acrolinx Announce Product Integration

FedCSIS 2014—Final Call for Papers

Click here for more announcements.