A monthly e-newsletter from the Center for Information-Development Management (CIDM)
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We’ve just heard that this year’s Comdex show will have less than half the exhibitors that displayed in 2000 and they are expecting about half the attendance of the 2000 show. We’d like to assure you that the CIDM’s conferences are thriving. We have three conferences planned for 2003.
Letters to the Editor
In last month’s issue of the CIDM e-newsletter, JoAnn Hackos wrote about what makes an effective information-development manager. The following are responses to that article.
News From Down Under
How many times have you tried to “improve” a “system” in the workplace only to find that, after all the hard work and after deep-down, middle-of-the-night, honest reflection, the improvement has been only a modest success? Are you still basically amazed at the number of things that did not seem to fit quite the way you thought they would? Do you also feel, in all honesty, that the longevity of the new system has more to do with your continued presence rather than with people believing in its inherent worthiness?
Why do such things happen? After all, you identified the requirements, planned the work, and did all those good things. Why did the “owner” of the system and everybody else keep finding all these wrinkly, irritating bits and pieces along the way?
This article is the first of several articles about Soft System Methodology, which is best described as an organised way of tackling messy situations in the real world.
From the Continent
When you plan your documentation strategy or think of making major changes in your documentation environment, like moving into single sourcing, you must think about the various stakeholders who have interest in and power over your decisions. A method called Stakeholder Mapping can assist you in identifying the various stakeholders and planning how to communicate with them.
The Center For Information-Development Management
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