CIDM e-newsletter
Volume 4, Issue 11
November 2004

A monthly e-newsletter from The Center for Information-Development Management (CIDM)
JoAnn T. Hackos, PhD, CIDM Director

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News & Events

Content Management conference 2005—
April 11–13, 2005

Read more about the conference.

Best Practices newsletter subscriptions available

Find out how to subscribe to the bi-monthly Best Practices newsletter.

CIDM welcomes new members:

Apple Computer, Inc.
Engenio Information
Technologies, Inc.
Hewlett-Packard Company
Hill-Rom Company
IBM Corporation
Juniper Networks
UGS PLM Solutions

Upcoming Workshops

The CIDM sponsors the following workshops:

Developing a Content Management Strategy
JoAnn Hackos, PhD,
December 14–15
Santa Monica, CA

Managing Your Documentation Projects
Bill Hackos, PhD,
January 12–13
Columbus, OH

Structured Writing for Single Sourcing
JoAnn Hackos, PhD,
January 13–14
Fort Collins, CO

Structured Writing for Single Sourcing
JoAnn Hackos, PhD,
March 16–17
Beaverton, OR

For more information on these and other workshops, visit the JoAnn Hackos Workshop Series Web site

6th Annual Best Practices Conference a Great Success
JoAnn Hackos, PhD
CIDM Director

The weather was pure New England—windy, cold, and rainy. The Red Sox winning the national league pennant was pure Boston. Participants in the Best Practices conference became part of both traditions. We stayed up late watching the Red Sox beat the Yankees, and we enjoyed the blustery days. But, what we all found even more energizing were the wonderful presentations and the opportunity to trade experiences with management colleagues.

Read the article

More articles
Apple Updates Help over the Web
Strategic Framework—The Foundation of an Effective Planning Process
Microsoft’s Office User Assistance Group wins the first CIDM Rare Bird Award

Content Management Conference 2005
Annapolis, Maryland—April 11–13

JoAnn Hackos and the Center for Information-Development Management invite you to join us in Annapolis, Maryland, for the definitive conference on content management.

Find the content you need, store it for easy access, deliver content in multiple media, in multiple languages, through the channels of marketing, training, customer support, and documentation. Develop a strategy for managing content that saves you time and money.

Our speakers include industry expert consultants, tool developers, and people working on real content-management and single-sourcing projects. You’ll learn about the relationship between the Information Process Maturity Model and the successful implementation of content management, why content managers should care about information architecture, reuse versus single sourcing, topic maps, XML for content experts, and much more. This year’s conference will feature three tracks; a track devoted to IBM’s Darwin Information Typing Architecture (DITA), a technical track featuring several sessions with representatives from Arbortext, and a business track.

More information?

Apple Updates Help over the Web
Jonathan Price
The Communication Circle, LLC

When the Mac OS Help team in Apple’s production documentation group was planning the Help for the forthcoming Mac OS X, they confronted the possibility that they might not get everything documented correctly at first release. How could they update the info on a regular basis?

Read the article

Strategic Framework—The Foundation of an Effective Planning Process
Sue King
Independent Consultant

This is the first of several articles describing the Strategic Planning Process—a simple, effective method to keep the future in the forefront. This article describes the Strategic Framework, the basic backbone of the process.

Read the article

Microsoft’s Office User Assistance Group wins the first CIDM Rare Bird Award
JoAnn Hackos, PhD
CIDM Director

This year marked the first time that CIDM has presented an award for distinguished contributions to best practices in the management of information development. The Rare Bird award was presented to Janet Williams-Hepler on behalf of her team at Microsoft, which is responsible for the user assistance for the Office applications.

Read the article