Information Management News
A monthly e-newsletter from The Center for Information-Development Management (CIDM)
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Organizational Structure—The Foundation of Process Maturity
In IPMM assessments that we have conducted through the CIDM, we have encountered a Level 2 or higher level organization, characterized by a centralized and professional management team. Rarely are we engaged to do an assessment for a Level 1 organization, probably because no one is yet in charge.
In the Darwin Information Typing Architecture (DITA), authors can link within topics to other topics through the <related-links> element. However, there are disadvantages to hard-coding links in a topic. Hard-coded links create dependencies between topics and decrease the reusability of each topic. Since the links are hard coded within the topic, they may not apply to other contexts in which the topic is reused. If a topic is renamed or if its path changes, the link will have to be recreated in all topics which reference this link. Hard-coded links result in excessive maintenance.
As a document management professional, it is your responsibility to ensure that the employees within your organization are able to access necessary data. Often the struggle is accessing this information whenever the employee ultimately needs it. Accessibility is especially important in the medical world. Doctors and healthcare professionals are seeing more and more patients, and they do not have the time or resources to search for information. Whether they need to access transcripts, reports, or patient histories, they must be able to easily access information to serve the increasing number of patients.
In the October 2005 issue of Information Management News, Dear Gabby was asked for advice from a reader in Colorado on reorganization issues within her organization. Read the article for Dear Gabby’s response and some helpful action points to help you in your organization.
With the advent of Interactive Electronic Technical Publications (IETPs), companies have struggled with how to author content that can serve the needs of both electronic and print media. First generation SGML, and in many cases XML, was authored for book constructs. Although this encoding was well suited for print and PDF media, its publication orientation limited flexibility when the target was an interactive or electronic delivery channel.