Information Management News 11.10

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Information Management News
November 2010

A monthly e-newsletter from The Center for Information-Development Management (CIDM)
JoAnn T. Hackos, PhD, CIDM Director
http://www.infomanagementcenter.com

If you would like to receive the CIDM e-newsletter in plain-text format, visit http://www.infomanagementcenter.com/subscribe.htm and choose the plain-text format.

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CIDM News and Events

For a complete Calendar of Events, click on these links:

Conferences

Workshops

Webinars

Other Events


Conferences

The CMS/DITA North America Conference 2011 will be held April 4-6 in Baltimore, Maryland. For more information click here.

The Best Practices Conference 2011 will be held September 12-14 in San Antonio, Texas. For more information click here.

Upcoming Workshops

DITA: Getting Started
November 17-18, 2010
Vienna, Austria

In this workshop, you learn that DITA is a standard for authoring topic-based technical information, that using DITA provides significant business advantages, and that you can get started immediately with the DITA Open Toolkit.

Minimalism: Creating Information People Can Use
November 17-18, 2010
Vienna, Austria

Minimalism is the first step to creating user friendly content that is fully structured. It is designed for anyone faced with manuals that users complain are too big and too detailed—or that aren’t used at all.

Minimalism: Creating Information People Can Use
November 30-December 1, 2010
Research Triangle Park, NC

Minimalism is the first step to creating user friendly content that is fully structured. It is designed for anyone faced with manuals that users complain are too big and too detailed—or that aren’t used at all.

Minimalism: Creating Information People Can Use
December 7-8, 2010
Maidenhead, United Kingdom

Minimalism is the first step to creating user friendly content that is fully structured. It is designed for anyone faced with manuals that users complain are too big and too detailed—or that aren’t used at all.

Minimalism: Creating Information People Can Use
December 8-9, 2010
Palo Alto, CA

Minimalism is the first step to creating user friendly content that is fully structured. It is designed for anyone faced with manuals that users complain are too big and too detailed—or that aren’t used at all.

DITA: Getting Started
December 9-10, 2010
Maidenhead, United Kingdom

In this workshop, you learn that DITA is a standard for authoring topic-based technical information, that using DITA provides significant business advantages, and that you can get started immediately with the DITA Open Toolkit.


Upcoming Webinars

acrolinx IQ for Information Quality Management: Does your company’s content measure up?

Presented by Jennifer Beaupre, acrolinx
November 10, 2010, 12pm Eastern

Information Quality Management: How IBM drives content quality, consistency and consumability with acrolinx IQ

Presented by Jennifer Beaupre, acrolinx
December 8, 2010, 12pm Eastern

Smart Content in the Enterprise: The Role of DITA in Dynamic Delivery

Presented by The Gilbane Group
December 9, 2010, 1pm Eastern

Click here for recorded webinars.


Announcements

Endeca is seeking a skilled, senior technical writer to join their dynamic documentation team

acrolinx 2010 Content Quality Survey—Understanding How Organizations View Content Quality

Sybase, a SAP Company, is seeking results-oriented senior writers for their Technical Publications department

Bentley Systems Picks SDL Trisoft in Move Towards Structured Content and DITA for Multimedia Documentation and Training Materials

Elekta selects IXIASOFT’s DITA CMS solution to manage technical documentation

Sybase, a SAP Company, is seeking a results-oriented Manager for the Technical Publications department at global headquarters in Dublin, CA.

Click here for more announcements.


DITA Europe Conference 2010

Do you have European colleagues who don’t have the opportunity to join us at US Conferences? Please pass along this message. Invite your colleagues to join us at DITA Europe!

Join the Center for Information-Development Management for the 6th Annual DITA Europe Conference as we bring to you the very best management, authoring, and technical presentations. You can see the entire program here.

The conference will be held at the Imperial Riding School—A Renaissance Hotel in Vienna, Austria on 15-16 November 2010. Meet publications professionals who have implemented DITA in their organizations and hear from representatives of key tools vendors who are actively supporting the DITA community.

Register for this conference today!


CMS/DITA NA Call for Speakers
The Center for Information-Development Management and Dr. JoAnn Hackos announce a call for participation in the upcoming CMS/DITA North America Conference to take place April 4-6, 2011, in Baltimore, Maryland. If you are interested in presenting at the conference, please complete the form and submit to Lisa Lambert before December 1, 2010.

Part 6 of 6—Process Reinvented, Level 5: Optimizing
JoAnn Hackos, Comtech Services, Inc.

Going Beyond the Ordinary
“Does a Level 5 of process maturity exist in the information-development world?” wondered Dr. Q. The Software Engineering Institute, from time to time, reports on a Level 5 organization, based on their analysis of software development. Most often, however, Level 5 activities are confined to particular projects that are run exceptionally well. Whole organizations that operate at Level 5 are few and far between.

Read the article.


Avoiding Social Media Nightmares
Reprinted with permission from Clear Point Consultants Inc.

Does your company have a social media policy? More than half of all employers don’t, and that’s a BIG mistake! Sites like Facebook, Twitter and LinkedIn can be great for business, but they can get your company into a lot of trouble. In this article you’ll find a few quick tips for creating a common sense social media policy.

Read the article.


Metrics Mania—Project Management
Dawn Stevens, Comtech Services, Inc.

The key to delivering a project on time and on budget is excellent project management. Starting with initial project setup through the final project wrap-up activities, project management defines, tracks, and controls the day-to-day activities of a project. Nevertheless, many companies limit time spent on project management because it has no visible, concrete deliverable in and of itself—arguing that time on the project should be spent producing tangible, end deliverables. There is no time to manage, only to do.

Read the article.


Towards a Real Enterprise Content Strategy
Andrew Bredenkamp, acrolinx
Reprinted from Andrew Bredenkamp’s blog

At the risk of annoying a lot of people, I would like to throw a bit of scepticism at the current trending discussion about “Content Strategy”. A lot of the discussion (for instance this from the web content angle, or this with technical publications glasses on) seems to centre around what exactly content strategy is.

Read the article.


Introducing Dawn Stevens
JoAnn Hackos, Comtech Services, Inc.

We are pleased to welcome Dawn Stevens back to Comtech after an almost 12-year hiatus.

Dawn brings 22 years of experience in documentation and training, She has served in most major documentation and training disciplines, including project management, writing, editing, instructional design, and multimedia programming. Her unique blend of experiences gives her an understanding and empathy for the people who turn to Comtech for training and guidance, and who are impacted by the consulting advice we provide.

Read the article.


Welcome new CIDM member!

Cymer, the world’s leading supplier of excimer light sources, delivers the deep ultraviolet (DUV) photolithography sources that are essential to today’s semiconductor marketplace. Known for its highly narrowed bandwidths, higher processing speeds, and reliability, Cymer light sources are key in enabling technology which has allowed the semiconductor industry to meet the exact specifications and manufacturing requirements for volume production of today’s most advanced semiconductor chips. Designed to be highly reliable and compatible with existing semiconductor manufacturing processes, Cymer light sources enable the required resolution, depth of focus, and critical dimension control required to image semiconductor circuits.

Learn more about CIDM (Center for Information-Development Management)here.


Information Development: Managing Your Documentation Projects, Portfolio and People
With Information Development: Managing Your Documentation Projects, Portfolio and People, JoAnn Hackos looks beyond the structured project of the 1980s and 1990s. Instead, she focuses on the rapidly changing projects of the 21st century and addresses how to introduce agile information development without neglecting the central focus of planning information design and development around the needs of information users. Buy this book today!

bestpractices CIDM is calling for contributions to the bimonthly publication, click here. Please contact our Editor, Lisa Larson, for more information.

CIDM is LinkedIn!

CIDM is now on Facebook! Click here to join our group.