JoAnn Hackos, Comtech Services, Inc.

I am pleased to announce the first academic/industry research project sponsored by CIDM: Multilingual Quality and Global Component Content Management. The study will be conducted by Tatiana Batova, Assistant Professor of Technical Communication at Arizona State University, beginning early in 2014. A detailed description of the study is available here.

But to conduct the study, we need your organizations to provide the funding. Our planning committee asks you to contribute through a crowd-funding program. The budget request has two parts:

  • Part 1—prepare and conduct a comprehensive survey and report results ($6,500)
  • Part 2—develop case studies through site visits and report results ($15,500)

We can begin Part 1 as soon as we receive funding for the Part 1 budget. The full project budget and schedule is detailed here.

Crowd-funding means that study sponsors each provide funding. We might have 4 sponsors each contributing $5,500 or 22 sponsors contributing $1,000 each. If you sign-up to be a sponsor and indicate the amount of your contribution, you will receive a CIDM invoice to be paid by December 15, 2013.

If your organization is interested in getting more information, please contact Lovonya Thomas

Why Should My Organization Participate in This Research Project?

Did you implement a CCM strategy and technology more than a year ago? Are you translating into more than one language? Are you wondering if there are additional ways that a CCM can help you improve the quality of your multilingual technical documentation? If you answered yes to these questions, your organization can help to support the study.

We are looking for companies of various sizes; organizational structures (TC department versus technical communicators dispersed throughout the company); structures of translation work processes (individual translators versus translation agencies; same versus different providers before and after CCM implementation); and levels of transparency of CCM implementation (involvement of multilingual quality stakeholders). You do NOT need to be a study site to help fund the study.

Why Should My Organization Help to Fund the Study

One of the goals of CIDM is to conduct research studies that benefit our members and help to answer questions that we all have about the quality of our content, our methods of delivery, and the productivity of our teams. To this end, we began in 2012 to develop an academic/industry initiative. Our panel of experts includes Charlotte Robidoux (Hewlett-Packard), Pat Burrows (EMC), Rebekka Andersen (University of California at Davis), Carolyn Rude (Virginia Tech), Dave Clark (University of Wisconsin-Milwaukee), Bill Hart-Davidson (Michigan State University), Sid Benavente, Microsoft Corporation and JoAnn Hackos, CIDM Director.

In 2013, we solicited research proposals and selected Professor Tatiana Batova’s proposal to evaluate the relationship between quality in the source content and quality of translations as the first study.

But we need your help to fund the study for $22,000. Please consider becoming a crowd funder. Let us know how much you are able to donate to support the study. As soon as we have achieved the total requested, we can begin. Our hope is to start the study in January 2014 and be able to present preliminary results in September 2014 at the Best Practices conference.

All organizations contributing to the crowd-funding will receive preliminary reports of the study progress and finding. Let us know today if you are able to help fund the study and if you are interested in being one of the sites that is studied.

If you can help make this first initiative successful, we will conduct more studies in the future that will help to answer your most pressing questions.

Dr. JoAnn Hackos, CIDM Director

Submit form by December 3, 2013

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Indicate the amount of funding that your organization will contribute to the topic:

If you have a Purchase Order number, please provide it here:

To What Addresses should the Invoice be sent?

Study site
If you are interested in being a study site, indicate why you believe your organization will be a good study site choice for the analysis of translation quality:

If you are selected as a study site, are you able to provide additional support for travel?

If you are selected as a study site, when during Fall 2014 or Spring 2015 would you be available for interviews and a visit?