Information Management News
Volume 7, Issue 9
September 2007

A monthly e-newsletter from The Center for Information-Development Management (CIDM)
JoAnn T. Hackos, PhD, CIDM Director

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CIDM News and Events


We look forward to seeing all of our conference attendees at Best Practices 2007 to be held September 17–19, in Atlanta, Georgia.

News & Events

DITA 1.1 Approved

OASIS, the international open standards consortium, announced that its members have approved DITA version 1.1 as an OASIS Standard, a status that signifies the highest level of ratification. Version 1.1 of DITA provides enhanced print publishing capabilities with new DITA Bookmap specialization, including extended book metadata.

Read the press release.

Author-it Live Released

Author-it announces Author-it Live for “Anytime, Anywhere” access

Read the press release.

TAUS Summit Decides to Develop Business Plan for Language Data Sharing Industry Cooperative

Representatives from 26 organizations have decided to develop a business plan for an industry co-operative body aimed at hosting and sharing multilingual language data.

Read the full press release.

Idiom Technologies Announces New COO and VP of SaaS Technologies


Welocalize Joins Idiom Technologies LSP Partner Program


WorldServer from Idiom Technologies Receives “Designed for EMC Documentum” Accreditation

“Trend-Setting Product” Award For XyEnterprise Contenta

XyEnterprise announced that it has been named to the “Trend-Setting Product” list by KMWorld Magazine.

Read the press release.

DITA Users announces new membership benefits

Visit the website today for more information.

A Call for Speakers for the 2008 CMS/DITA North America Conference has been posted. Please visit the conference website to submit your presentation proposal.

Technical Writing Services
JoAnn Hackos, PhD
CIDM Director

In an eight article series for the e-newsletter, CIDM will be discussing buying tips for typical services and products that you, as an information developer, might be interested in buying.

This is the sixth in our e-newsletter series of purchasing guides for information-development products and services. In this issue we look at technical writing services.

Read the article

More articles

Best Practices 2007 Bookstore

Get a head start on recommended reading for Best Practices 2007. We’ve asked our speakers and panel participants to recommend books that relate to their upcoming talks or represent best in class writing in information-development.

Visit the Bookstore!

Email Etiquette
Bill Hackos, Comtech Services, Inc.

Emails. That wonderful new technology created in the 1980s, coming into general use in the 1990s, is fast becoming a curse. Each of our consulting staff members spends an hour a day (250 hours, or more than one month each year) processing emails. JoAnn spends her evenings and weekends catching up on emails. I recently read about a Bay Area entrepreneur who was receiving more significant emails each day than he could reply to. He built up a backlog of one thousand emails before deleting all one thousand and sending a note to his address list to resend anything super urgent.

Read the article

Scenarios and Minimalism
Bill Gearhart, Independent Consultant

One of the most frequently asked questions I encounter when teaching the minimalism workshops is how to incorporate scenarios and case studies into a minimalist information set. Information developers who wrestle with this question often have some preconceived ideas that make dealing with scenarios and case studies problematic. In this article, I describe scenarios and cases studies, define and debunk common misperceptions, and provide some guidelines for developing effective scenarios and case studies from a minimalist perspective.

Read the article

My 5 Tips for Intelligent Terminology Management
Rebecca Ray, Managing Editor, LISA

In February 2007, we polled LISA web site visitors as to whether a Terminology Initiative was currently in progress in their organizations. Out of 141 respondents, a high percentage – 62% – replied that there was indeed an on-going initiative.

Terminology continues to gain ground as people more closely associate words and messages with the successful branding that reaches the bottom line in terms of increased revenues and profits.

Read the article

DITA Europe ™ 2007 Registration is now open. The conference will be held November 13-14 in Brussels, Belgium. Visit the conference website for more information.