Information Management News
A monthly e-newsletter from The Center for Information-Development Management (CIDM)
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Technical Writing Services
In an eight article series for the e-newsletter, CIDM will be discussing buying tips for typical services and products that you, as an information developer, might be interested in buying.
This is the sixth in our e-newsletter series of purchasing guides for information-development products and services. In this issue we look at technical writing services.
Emails. That wonderful new technology created in the 1980s, coming into general use in the 1990s, is fast becoming a curse. Each of our consulting staff members spends an hour a day (250 hours, or more than one month each year) processing emails. JoAnn spends her evenings and weekends catching up on emails. I recently read about a Bay Area entrepreneur who was receiving more significant emails each day than he could reply to. He built up a backlog of one thousand emails before deleting all one thousand and sending a note to his address list to resend anything super urgent.
One of the most frequently asked questions I encounter when teaching the minimalism workshops is how to incorporate scenarios and case studies into a minimalist information set. Information developers who wrestle with this question often have some preconceived ideas that make dealing with scenarios and case studies problematic. In this article, I describe scenarios and cases studies, define and debunk common misperceptions, and provide some guidelines for developing effective scenarios and case studies from a minimalist perspective.
In February 2007, we polled LISA web site visitors as to whether a Terminology Initiative was currently in progress in their organizations. Out of 141 respondents, a high percentage – 62% – replied that there was indeed an on-going initiative.
Terminology continues to gain ground as people more closely associate words and messages with the successful branding that reaches the bottom line in terms of increased revenues and profits.
Read the article