Information Management News
Volume 9, Issue 9
September 2009

A monthly e-newsletter from The Center for Information-Development Management (CIDM)
JoAnn T. Hackos, PhD, CIDM Director

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CIDM News and Events


The Best Practices Conference 2009 will be held September 14-16 in Vancouver, WA. For more information click here.

The DITA Europe Conference 2009 will be held November
16-17 in Munich, Germany. For more information click here.

The CMS/DITA North America Conference 2010 will be held April 19-21 in Santa Clara, CA. For more information click here.

News & Events

TechCraft Interview with JoAnn Hackos
by Rahul Prabhakar

JoAnn Hackos was interviewed for the July 2009 issue of TechCraft. This issue focuses on Social Media and the Technical Writer.971KB PDF.

Informatica Chooses SDL XySoft for DITA Technical Documentation Needs

SDL XySoft™, the leading developer of Component Content Management (CCM) and Dynamic Publishing solutions, and part of SDL, leader in Global Information Management (GIM), announced that Informatica Corporation has selected SDL XySoft CCM software to help manage the company’s technical documentation, following the documentation team’s move to a new structured authoring and publishing process using DITA, the XML standard for technical writing.

IXIASOFT DITA CMS solution v2.6 now available

IXIASOFT, the XML content management market leader, announced the availability of version 2.6 of its DITA CMS solution. With this new version, organizations can further leverage the topic-oriented architecture of DITA and maintain their competitive advantages.

SDL XySoft Lands Coveted KMWorld Trend-Setter Award for SDL LiveContent Dynamic Publishing Solution

SDL XySoft™, the leading developer of Component Content Management and Dynamic Publishing solutions and part of the SDL Group, leader in Global Information Management (GIM), announced that its SDL LiveContent™ dynamic publishing solution has been named as a KMWorld Magazine’s 2009 Trend-Setting Product.

JoAnn Hackos speaks at Japanese DESIGN IT! conference in August

The DESIGN IT! conference held August 27-28, focused on the newest and best practices from across the world, looking at innovations across the traditionally segregated elements of web design, enterprise CMS, XML experts, and document management.

DocZone Selected as “Trend-Setting” Product by KMWorld for Third Time

Really Strategies, Inc., provider of
DocZone, the industry’s first SaaS XML content management system, announced that they were selected by KMWorld Magazine, a leading publisher for the e-content industry, as a “Trend-Setting Product of 2009.” The award program was established in 2003 and DocZone has received this recognition in 2006 and 2007.

Vasont Systems CM Quick Tips: Which Content Should I Convert to a Structured Format (XML)?

Making the decision to implement a component content management strategy for your technical documentation can result in big savings and flexibility in the editorial, translation, and publishing cycles for an organization. It also means that you must convert your content to a structured format—XML—to make it all happen successfully.

SDL XySoft DITA Fest

This year’s DITA FEST conference focuses on those emerging best practices and real world knowledge in the adoption and use of DITA. Speakers will focus on where they are with DITA today, how they got there, and their vision for the future of DITA in the enterprise.

Best Practices Attendees—Special invitation from Tim Groeneveld, JustSystems

If you are arriving early to Vancouver for the Best Practices 2009 conference, join Tim Groeneveld on a Wine Country bicycle tour. Take a spin through the beautiful Oregon countryside and discover some of the world’s best Pinot Noirs. This tour will take place on Sunday, September 13, from 9am–2pm. It will be $89 per person plus Wine tasting fees ($5-10 per winery). Lunch from Coffee Cat in Newberg is not included. Sign up here, and mention you are with the JustSystems group.

Highly Successful Design IT Conference in Tokyo, Japan
JoAnn Hackos, Comtech Services, Inc.

I was privileged to be the keynote and featured speaker at the 2009 Design IT conference in Tokyo Japan on August 27-29, 2009. Sociomedia, Inc., manages the conference under the astute leadership of its CEO, Toshikazu Shinohara. Sociomedia has been influential in introducing significant new practices to the Japanese market, including user-centered design and usability. The DITA standard fits very well into the Design IT conference offerings.

Read the article.

More articles

Book Review
A Sense of Urgency

Bill Hackos, Comtech Services, Inc.

As you probably are aware, JoAnn Hackos, CIDM Director with the assistance of the Advisory Council, selects a theme and theme book for CIDM’s Best Practices Conference each September. A few of you may remember that the theme book for the 2003 Conference was The Heart of Change by John Kotter and Dan Cohen. The Advisory Council has chosen another book by John Kotter, A Sense of Urgency, for this year’s Best Practices Conference in Vancouver, Washington (Not Canada!), September 14 through 16.

Read the article.

When Less is More; the Joys of Eliminating Duplicate Content: The J.J. Keller Experience, Part 2
DCLNews Editorial July 2009
Republished with permission from Data Conversion Laboratory, Inc.

Jennifer realized early on that simply converting content to XML was not enough to drive the kind of content efficiencies the company really needed. Like other companies producing a large pool of information, Keller knew that much of their content might be duplicative. Successful content reuse required that the duplicates needed to be first identified, and removed. Considering the scale of the effort, simple cut and paste efforts would not be viable and an automated approach was required.

Read the article.

Now On Sale: e-version of Introduction to DITA: A Guide to the Darwin Information Typing Architecture
Finally! An electronic user guide for the popular OASIS DITA standard. If you have been using DITA, or are just joining the DITA community, this book provides you with the information you need to accomplish your goals.
the e-version today!

Rare Bird Award 2009: Summary of Submissions
Anne Bovard, Comtech Services, Inc.

Thanks to all of our 2009 Rare Bird submitters. Our community members continue to strive towards improving process and efficiency with outstanding innovations and leadership.

Read the article.

nSight Survey Reveals Tech Documentation Departments Feeling Strong Impact of Recession
Reprinted with permission from nSight, Inc.

nSight, Inc., a technical and educational content development and communications services firm, just announced the results of a survey it conducted in June focusing on technical documentation departments within technology companies.

Read the article.

bestpractices CIDM is calling for contributions to the bimonthly publication, Best Practices. Please contact our Editor,
Lisa Larson
, for more information.

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