Information Management News
September 2013

A monthly e-newsletter from The Center for Information-Development Management (CIDM)
JoAnn T. Hackos, PhD, CIDM Director

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CIDM News and Events

For a complete Calendar of Events, click on these links:



The Best Practices Conference 2013 will be held September 16-18 in Savannah, Georgia. For more information click here.

The CMS/DITA Europe Conference 2013 will be held November 18-19 in Munich, Germany. For more information click here.

The CMS/DITA North America Conference 2014 will be held April 28-30 in Seattle, Washington. For more information click here.

Upcoming Workshops

Minimalism: Creating Information People Really Need
September 11-12, 2013
Jacksonville, Florida

Minimalism is the first step to creating user friendly content that is fully structured. It is designed for anyone faced with manuals that users complain are too big and too detailed—or that aren’t used at all.

Information Modeling for Topic-Based Authoring
October 2–3, 2013
Montreal, Canada

This workshop is the very best starting point for your implementation of DITA and XML topic-based authoring.

Minimalisme: Créez l’information dont on a vraiment besoin
October 3-4, 2013
Montpellier Cedex, France

This workshop will be presented in French.
Les documents minimalistes sont moins coûteux à produire, plus faciles à mettre à jour et permettent de réduire les appels auprès du SAV.

Developing Quality Documentation in an Agile Environment
October 22-23, 2013
Beaverton, Oregon

This workshop focuses on the Scrum Agile methodology and how documentation departments can adjust to this high-speed development environment.

Advanced Publishing for DITA
October 22-24, 2013
Cambridge, United Kingdom

The Advanced Publishing for DITA workshop will provide attendees with a hands-on walk-through of the essential DITA fundamentals, programming skills, and DITA Open Toolkit configurations required to assemble, style, and publish DITA XML source.

Upcoming Webinars

From Static Books to Dynamic Semantic Publishing for Your Documentation

Presented by Fabrice Lacroix, Antidot
September 5, 2013, 11am EDT

Under the Hood with Structured FrameMaker 11: The EDD and its power

Presented by Maxwell Hoffmann, Adobe
September 5, 2013, 1pm EDT

eBooks in the Classroom: A Stakeholder’s Guide to Going Digital

Presented by Mercy Pilkington, Author Options
September 11, 2013, 1pm EDT

Optimizing the Word to FrameMaker Workflow

Presented by Barb Binder, Adobe
September 13, 2013, 12pm EDT

Crossing Boundaries: 5-part Content Strategy Series

Presented by Ray Gallon, Culturecom & Neus Lorenzo, Departament d’Ensenyament
Part 2: September 19, 2013, 1pm EDT

Join the Evolution: A 3-part Seminar Series for Society Publishers

Presented by Barbara M. Ford
Part 1: September 25, 2013, 1pm EDT

Click here for recorded webinars.

Making Change Happen—The Teaming Experience
JoAnn Hackos, Comtech Services, Inc.

Lately, I’ve been working with a few organizations that are genuinely afraid of change. The writers argue that their tools are broken and are fairly vocal about their frustrations in getting their jobs done with the existing technology suite. At the same time, they seem not able to envision that their own processes are also broken. Consequently, they believe that if they fix the tools, everything will be OK.

Read the article.

Why do organizations hate their content management system?
Gerry McGovern, Customer Carewords

There seems to be a major disconnect between those who purchase a content management system (CMS) and those who actually have to use it.

Read the article.

DITA Can, But Will it Drive the Automotive Data Exchange
Winston Veigas, Hi-Tech eSoft

When the news that “access to repair information” was confirmed as a part of Euro 5 regulations, my reaction to it was one of curiosity. As part of the Automotive Industry for almost a decade, I wondered how this change will affect an unwritten law. The Euro 5 regulations and “Right to Repair Act” makes it mandatory for auto manufacturers, referred to as Original Equipment Manufacturers (OEM)s, to disclose their repair information and on-car Controller diagnostic information to independent repairers. This regulation paves the way for the “boxed-up” information to be released to anyone who wants to use it.

Read the article.

RESPECT: Showing Consideration for Readers through Economy of Words, Elegance, and Correct Grammar
Ulla de Stricker, de Stricker Associates

Following on her piece in the August 2013 issue, Ulla de Stricker offers additional examples of common but easily avoidable errors in English language usage.

Read the article.


The Institution of Engineering and Technology Implements RSuite CMS

Componize Partners with Design Science for MathML online editing

Acrolinx Recognized as KMWorld Trend-Setting Product of the Year

How Componize Facilitates DITA Adoption

Adobe Day @ Lavacon 2013

Click here for more announcements.

Now For Sale: e-version of Introduction to DITA: A Guide to the Darwin Information Typing Architecture—Second Edition
This new 2013 electronic edition of the bestselling Introduction to DITA includes DITA 1.2 mechanisms, including keyref, conkeyref, constraint mechanism, and more information to bring DITA users up to date. The tutorial lessons guide you step-by-step through the learning process from developing information topics and maps through content reuse mechanisms and modifying the DITA environment to better meet your needs. Buy the e-version today and download immediately!

Welcome New CIDM Member—GE Healthcare

GE Healthcare‘s broad expertise in medical imaging and information technologies, medical diagnostics, patient monitoring systems, drug discovery, biopharmaceutical manufacturing technologies, performance improvement and performance solutions services help their customers deliver better care to more people around the world at a lower cost. In addition, they partner with healthcare leaders, striving to leverage the global policy change necessary to implement a successful shift to sustainable healthcare systems.

Their “healthymagination” vision for the future invites the world to join them on their journey as they continuously develop innovations focused on reducing costs, increasing access and improving quality around the world.

Headquartered in the United Kingdom, GE Healthcare is a unit of General Electric Company (NYSE: GE). Worldwide, GE Healthcare employees are committed to serving healthcare professionals and their patients in more than 100 countries.

Learn more about CIDM (Center for Information-Development Management) here.

Join CIDM’s LinkedIn Group Today!

CIDM’s LinkedIn Group is growing exponentially! Join over 2,000 members today to take part in informative discussions about our industry.

bestpractices The Center for Information-Development Management unites the info dev community to share information on industry trends, best practices, and developments. Click here to follow CIDM on Twitter.Click here to follow JoAnn Hackos on Twitter.

bestpractices CIDM is calling for contributions to the bimonthly publication, Best Practices. Please contact our Editor, Lisa Larson, for more information.

CIDM is now on Facebook! Click here to join our group.