Content Type

Subject

Company

Author

Year

Month

Leveraging Skills and Knowledge on XML Technologies: Document automation at work - DITA - Universidad Carlos III de Madrid, Spain - February 2017

The technical skills acquired with the use of documentation standards like DITA can be successfully applied in other

Rethinking the Relationship Between Tech Pubs and Engineering - Ackerman, Richard - Digabit, Inc. - February 2017

Investigate a few reasons why information developers and engineers may be better off with an amicable break up.

Evaluating Complexity - Hackos, JoAnn - Comtech - February 2017

In determining the risks involved in completing a publications project on time and on budget, some years ago my organization developed a simple assessment tool that we call a Dependencies Calculator.

Keeping Track of Time - Hackos, JoAnn - Comtech - February 2017

Explore how time tracking data provices a foundation for business decisions.

From the Director - Stevens, Dawn - Comtech - February 2017

The needs and expectations of our users will change, the way we create content will evolve, and the skills required to be an effective information developer will expand.

Designing for Information as a Service - Zhang, Sherry - Huawei - February 2017

In everyday communications, being sure the other person comprehends exactly what you want to say can be a reacl challenge. Why is this the case?

The Ultimate Guide to User-Friendly Manuals - Vermeulen, Ferry - Instrktiv - February 2017

User-friendliness in technical documentation is becoming more and more important.

DITA and Topic-Based writing: flip sides of the same coin? - Gillespie, Robert - Nokia - February 2017

The promised land of perfectly crafted topics and customer-focused content sculptured perfectly according to a

Leaving a Legacy - Stevens, Dawn - Comtech - February 2017

The needs and expectations of our users will change, the way we create content will evolve, and the skills required

The Ultimate Guide to User-Friendly Manuals - Vermeulen, Ferry - Instrktiv - January 2017

User-friendliness in technical documentation is becoming more and more important.

product documentation either positively impacts the customer experience, or it negatively impacts it

Building Customer Empathy - Hackos, JoAnn - Comtech - January 2017

What can you do to build empathy among your team?

A Cloudy Future? - Gillespie, Robert - Nokia - December 2016

Chaucer's Astrolabe may represent the emergence of technical communication as a discipline, but it is now a discipline facing unprecedented challenges.

Tackling Content Strategy as a Start-Up Non-Profit - Lawrence, Jessi - Sustainability Accounting Standards Board - December 2016

As a standards setter, SASB's externally facing content is our bread and butter. But until recently, that content was just sitting around in Microsoft Word documents, sequestered from the rest of our content and research.

Can We All Speak the Same Language… Please? - Henselmann, Mary Anne - ADP - December 2016

Managing terminology supports your company's brand image and makes your products and documentation more consistent, easier to understand and translate, and easier to adapt to global markets.

Chatbots and the Future of Technical Communication - Hoffman, Alexander - appsoft - December 2016

Chatbots are platform independent, can create an emotional relationship with the target audience, and provide them with the right information at the right time.

This article is an anecdotal description of the process of proposing the DITA standard to ISO/EIC/IEEE, and how it could be greatly improved by actually writing and reviewing the standards in a DITA CCMS.

Managing International Meetings—The Challenge of English Proficiency - Hackos, JoAnn - Comtech Services, Inc. - December 2016

Because English has become the lingua franca of high-tech industries, we expect all our team members to be skilled English communicators, even when English is not their first language.

Best Practices for REST API User Assistance - Rauch, Marta - Oracle - December 2016

When providing user assistance for REST APIs, it is important to satisfy developers by understanding their needs and incorporating best practices.

It has been 20 years since Forrest Gump taught us a lot about life. We are in a new era where the word “simple” seems to be what everyone is striving for.

We’ve built an application for our content automation platform to address the challenge of having to create multiple variations of the diagram

DITA Europe Recap - Stevens, Dawn - Comtech Services, Inc. - December 2016

The author provides a synopsis of the CMS/DITA Conference held in November 2016.

Illinois State University - Rose, Sarah - Comtech Services, Inc. - December 2000

Generations at Work - Hackos, Bill - Comtech Services, Inc. - December 2000

How Do Content Management Systems Work? - Hedlund, Tina - Comtech Services, Inc. - December 2000

Best Practices Conference: Building Our Community - Brennan Murphy, Katherine - Tapestry Communications - December 2000

The Technical Communication Salary Survey - King, Nancy - Comtech Services, Inc. - December 2000

From the Director - Hackos, JoAnn - Comtech Services, Inc. - December 2000

Using Personality Analysis Tools to Build Your Team - Barrow, Beth - Nortel Networks - December 2000

Focusing on User-centered Design - Krantz, Ylva - Ericsson Radio Systems AB - October 2000

Authors as User and Technology Experts - Phillips, Robert - Lasotell Pty Ltd. - October 2000

Killer Content - Rockley, Ann - The Rockley Group - October 2000

Texas Tech University - Flenar, Sarah - Cedarville College - October 2000

Moving Technical Communication Online - Hayhoe, George - George Hayhoe Associates - October 2000

Managing by Influence Instead of Authority - Le Vie, Jr., Donn - Integrated Concepts, Inc. - October 2000

New Managers’ Conference Provides a Perfect Forum for Career Development - Hackos, JoAnn - Comtech Services, Inc. - October 2000