February 2017, Volume 19, Issue 1

Designing for Information as a Service
Sherry Zhang, Huawei

Leaving a Legacy
Dawn Stevens, Comtech Services

Keeping Track of Time
JoAnn Hackos, Comtech Services

Evaluating Complexity
JoAnn Hackos, Comtech Services

Rethinking the Relationship Between Tech Pubs and Engineering
Richard Ackerman, Digabit, Inc.

Leveraging Skills and Knowledge on XML Technologies: Document automation at work
Ricardo Eito-Brun, Universidad Carlos III de Madrid, Spain


April 2017, Volume 19, Issue 2

Intrapreneurship for Technical Communicators
Liane Ghosh, DELL EMC

Let It Go
Dawn Stevens, Comtech Services

Faster, Better, Cheaper—Partnering with Suppliers for Success
Sharon Figueira, IXIASOFT

Flexible and Scalable—Partnering with Suppliers for Success
Debbie Roemer, Sigma Technology

Make Your CCMS Go the Extra Mile
Joakim Nybäck, Citec Oy Ab

A Structured Change Framework
Brian Dahl, Grundfos


June 2017, Volume 19, Issue 3

DITA Production Metrics: Looking at Topic Ratios
Keith Schengili-Roberts, IXIASOFT

It’s a Social Game
Dawn Stevens, Comtech Services

2017 Publishing Trends
Dawn Stevens, Comtech Services

Connecting with Users to Improve Content
Patty Percival Gale, Autodesk, Inc.

Agile Information in the Age of Industry 4.0
Ray Gallon, The Transformation Society


August 2017, Volume 19, Issue 4

A Publisher’s View of DITADITA Production Metrics: Looking at Topic Ratios
Richard Hamilton, XML Press

Whose Line Is it Anyway?
Dawn Stevens, CIDM

Measuring Up to Goals
Padma Neppalli, Intel Corporation

CCMS or Not? How to decide?
Nicholas Lences, Schlumberger

Smart Product Communication based on DITA
Walter Fischer, Fischer Computertechnik FCT AG

Adapting GitFlow for Content Release Management
Chad Crume, The BARBRI Group


October 2017, Volume 19, Issue 5

You Get What You Measure
Dawn Stevens, Comtech Services

Metrics Mania:
Project Management

Metrics Mania:

Metrics Mania:

Metrics Mania:

Metrics Mania:
Static Media

Metrics Mania:


December 2017, Volume 19, Issue 6

Use Your Content Development Knowledge and a Little Tool Savvy to Improve Search Results for Your Users
Wendi Pohs, InfoClear

Do as I Say…Not as I Do
Dawn Stevens, CIDM

How Technical Communicators Can Contribute to Search Engine Optimization
Chris Raulf, Boulder SEO Marketing

Case Study: How FICO’s Technical Publications Team Got Started with Video Production
Dan Ziagos, FICO

Evaluating Content Management Systems for Technical Documentation
Stacey Meggs, Hewlett Packard Enterprise