For the past eight years, CIDM and Data Conversion Laboratory has collected data asking managers, information architects, writers, training developers, and more how they are addressing the challenges of meeting customer information needs. See the 2020 Trends Survey Results.

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CIDM also conducts annual benchmark studies with its members. CIDM shares study results during its conferences but members can access the presentations at any time.

2021 Study

graphic with images for Hiring & Training 2021 Member Benchmark Survey Results

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2020 Study


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2019 Study


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2018 Study


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2017 Study


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2016 Study


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