Search Resources

Content Type

Company

Author

Wiegert and Wouter discuss the challenge of how to make video scalable, compliant, and cost-effective.

Dipo discusses the challenges and solutions with structured content reviews by SMEs.

James and Severin discuss how engaged employees lead to the achievement of an organization’s goals and better business outcomes.

Dawn reminisces about her trip on safari trip in Africa and discusses the parallels to the customer experience.

Dana and Trish discuss insights from a recent CIDM Round Table topic: Qualifying the Business Value of Content.

Klaus shares use case stories and answers questions about when it makes sense to consider automated interfaces.

Paul takes a closer look at ChatGPT, AI, and NLP technologies and discusses their impact.

Join TJ as he uses Stilo’s Analyzer to investigate source content for hidden reuse.

Fabrice discusses if ChatGPT and other generative technologies are going to disrupt the way people search, read, and use technical documentation.

Fabrice and Christopher share practical insights and actionable takeaways to make your technical documentation the most useful and acclaimed resource for your service teams.

Dana and Trish report on the January CIDM Round Table topic, Team Development: Goal Setting.

Sairam discusses the difficulties of writing for an international audience that requires not only strict adherence to the rules of the English language but also places additional demands on the writer.

Chad discusses how collecting qualitative analytics about your content can help drive more actionable feedback by adding a third dimension to the insights you receive about your content.

Fabrice and Alex discuss how by introducing structured content, standardizing the content processes, and changing the way the content was delivered to customers, the company changed the service culture from “call for solution” to “information self-service”.

Petra demonstrates a CCMS in action and shows why the separation of content, structure, and layout is such a great advantage for everyday technical writing tasks.

Wiegert and Amber share tools for transforming authored content so that it is CMS ready.

Geetha describes a process for applying information design to software product documentation to satisfy specific user requirements.

Join Dawn as she walks through the 2022 Localization Survey results.

Jennifer discusses how to ensure that the content of an outsourced product meets your company's expectations and standards.

Miriana reveals practical steps you can take to achieve a better understanding of your customer's documentation needs and be better appreciated by the cross-functional team you work with.

Michael explains why with the coming of Web3, business leaders should take notice and be aware that they are in an existential business battle for their survival.

Dawn continues her annual tradition of reworking holiday classics. This year she offers her versions of "The Twelve Days of Christmas."

Sebastian Göttel highlights the megatrends of the 20s and try to draw new conclusions for CCMSs‘.

Remembering Bill Hackos

Jacob demonstrates how you can identify reusable or redundant content in your own documentation and pinpoint potential cost savings using detailed graphical reports with Stilo’s Analyzer.

Stefan discusses why we need to rethink technical content and shares some ideas on increasing the value of information both within the organization and for the customer.

Klaus shares which aspects and stakeholders you need to take into consideration on your way to successful quality management of multilingual content.

Anu discusses success with content for a learner, what it means, and how we need to effectively curate information to help our users with just-in-time information and learning.

Rik looks at other drivers for the move to structure content with real-world examples of what can be achieved.

This article explores how Acrolinx can help technical communicators create better user experiences with clear and effective content.

Jean-Marc Robillard discusses Ixiasoft's commitment to their mission of helping customers succeed in their technical documentation goals.

Helen shares why semantic markup is now preferable and how we add it to our docs.

Thomas and Rik discuss how CPQ systems can be enhanced with the content stored within your CCMS.

In this article, Kaleidoscope describes a proven approach for strategic content quality with a special focus on multilingual challenges.

Fabrice Lacroix will uncover the intricacies of transitioning to a web-based documentation and the cultural and technological clashes it represents.

Tracey shares insights and lessons learned in her company's content transformation journey.

Kripa discusses the basic definitions of the three terms diversity, equity, and inclusion and their relevance to people in the workplace.

Neeraj and Michelle discuss how transition leads to changes in the way we think about, create, and publish content.

Sebastian and Hermann discuss what steps are necessary in a CCMS to not only visually enhance online documentation with interactive 3D data, but also to enable new access to information.

The preliminary agenda for DITA-OT Day 2022 is now available.