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Chad discusses how collecting qualitative analytics about your content can help drive more actionable feedback by adding a third dimension to the insights you receive about your content.

Stefan discusses why we need to rethink technical content and shares some ideas on increasing the value of information both within the organization and for the customer.

Klaus shares which aspects and stakeholders you need to take into consideration on your way to successful quality management of multilingual content.

Jacob demonstrates how you can identify reusable or redundant content in your own documentation and pinpoint potential cost savings using detailed graphical reports with Stilo’s Analyzer.

Anu discusses success with content for a learner, what it means, and how we need to effectively curate information to help our users with just-in-time information and learning.

Rik looks at other drivers for the move to structure content with real-world examples of what can be achieved.

This article explores how Acrolinx can help technical communicators create better user experiences with clear and effective content.

Sebastian Göttel will highlight the megatrends of the 20s and try to draw new conclusions for CCMSs‘.

Jean-Marc Robillard discusses Ixiasoft's commitment to their mission of helping customers succeed in their technical documentation goals.

Helen shares why semantic markup is now preferable and how we add it to our docs.

Thomas and Rik discuss how CPQ systems can be enhanced with the content stored within your CCMS.

In this article, Kaleidoscope describes a proven approach for strategic content quality with a special focus on multilingual challenges.

Fabrice Lacroix will uncover the intricacies of transitioning to a web-based documentation and the cultural and technological clashes it represents.

Tracey shares insights and lessons learned in her company's content transformation journey.

Kripa discusses the basic definitions of the three terms diversity, equity, and inclusion and their relevance to people in the workplace.

Neeraj and Michelle discuss how transition leads to changes in the way we think about, create, and publish content.

Sebastian and Hermann discuss what steps are necessary in a CCMS to not only visually enhance online documentation with interactive 3D data, but also to enable new access to information.

The preliminary agenda for DITA-OT Day 2022 is now available.

Dawn says goodbye to Kathy Madison, who retires at the end of September 2022.

Christian explains how terminology can act as the single source of truth, breaking up data silos and providing the same information to every employee.

Stefan and Saibal discuss key insights from the 2022 Adobe Technical Communication global industry survey.

Dana reports on our August CIDM Round Table. CIDM members discuss their experiences and questions about August's topic, user-generated content.

Join Dawn, Mark, and Chip as they walk through the 2022 Digital Transformation Trends Survey results. No matter what industry you work in, digital transformation is happening on many levels, and understanding how your peers are applying resources, budgets, and strategies can contribute to your success.

Kristen James Eberlein, Chair, OASIS DITA Technical Committee, and owner of Eberlein Consulting LLC details the criteria for becoming a DITA Technical Committee(TC) voting member.

Mary shares Agile tips to organize and bring together a team with members having different areas of responsibility or who are siloed from one another.

Vaijayanti explores if there is a need for a certain percentage of information to be delivered through rich media and whether cloud-based products need more rich media, and whether more rich media equals to higher customer satisfaction.

In this webinar Christopher will demonstrate Harmonizer’s role in performing a health check and speak to use cases that are important for any organization who has invested in DITA or S1000D.

Anita and Vidya first identify how are biases can affect technical writing and they make suggestions on how to tackle these biases.

Anu discusses how user experience with personalized content makes a compelling case for generating content recommendations dynamically based on a user’s historic behavior and preferences.

Dana shares best practices gathered from research and conversations with industry experts to provide the questions that should be considered when adding translation or localization to your processes.

Sowmya Jayakirthi and Usha Rani Gunapu share their thoughts about web accessibility and how websites should be developed and designed to enable all kinds of users to access and experience the sites equally, irrespective of their physical abilities.

Dawn reminisces about those big family holiday dinners when you were young and the dining room table was only for adults. The parallels to this familiar holiday occurrence are clear within our professional lives and a seat at the manager's table will give us a forum to be heard and the opportunity to make a difference.

Michal Skowron and Pawel Kowaluk explore the unconventional idea of how you can use DITA in the docs as code model to create a flexible modern workflow and a collaborative space for cross-functional teams.

In this talk, we will share examples from industries that have a history in structured content - such as publishing and technical documentation - as well as from industries that are ‘newer to the game’, such as pharma and financial services.

This article explores what Dynamic Content Delivery is and how it engages your users and takes your content to the next level.

While some organizations prefer a systematic process for defining corporate terminologies, others react to ad hoc requests, some are happy with a combination of both. Learn the advantages and disadvantages of both approaches and how to set them up in practice.

Chris Willis, Acrolinx CMO, explores the importance and value of content impact. You’ll learn: what impactful content looks like and if yours qualifies, why content impact outperforms basic quality to deliver better business results, and how technology can help you automate your content improvement.

Helen shares what an automated DITA conversion can and cannot do with legacy content.

A recap of JoAnn Hackos' awards received at the 2022 STC Summit Conference

Adita examines how data is a critical element to scaling your organization’s content strategy because data gives you access to insights and metrics that can objectively demonstrate the value your content brings to your customers.