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CMS/DITA Europe 2014
November 18-19, 2014
Munich, Germany

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CMS/DITA NA 2015
April 27-29, 2015
Chicago, Illinois

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Best Practices 2015
September 21-23, 2015
St. Petersburg, Florida

Past Events

BPC14

Best Practices 2014
September 22-24, 2014
Stevenson, Washington

Other Events

SDL Documentation Success Summit
November 17-18, 2014
Redwood City, California

DITA-OT Day
November 20, 2014
Munich, Germany

Workshops

Developing Quality Documentation in an Agile Environment
October 14-15, 2014
Research Triangle Park, North Carolina

Minimalism: Creating Information People Really Need
December 9-10, 2014
Research Triangle Park, North Carolina

Webinars

Beyond Words Part 8: Rich Data & Analytics
October 8, 2014, 1pm EDT

Developing an Authoring Environment that is both Rigid and Flexible
October 16, 2014, 12pm EDT

Metadata Part 2: Metadata and the Future of Content
October 30, 2014, 12pm EDT

Writing for an Audience of Machines: Developing content for question-answering systems
November 12, 2014, 12pm EDT

What is the State of Collaboration Today?
November 13, 2014, 12pm EST

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Home > Publications » Best Practices Newsletter

Best Practices Newsletter

The CIDM invites you to take advantage of the wealth of industry-related information you'll find in the Best Practices newsletter. This bimonthly publication, directed by JoAnn Hackos, is written by publications managers for publications managers.

Access to Best Practices newsletter is a members only privilege. Click here to login.

You can view a sample copy of the newsletter by clicking here.

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Current newsletter issue: October 2014

The Role of Technical Communication in User-Centered Design: Ten Years Later
Rachel Grimes, Fiserv

Mastering Change—Lessons from ThomasNet.com
JoAnn Hackos, CIDM

Adopt a UTA Approach to Improve Customer Experiences
Hebe Hui He, Huawei Technologies Co., Ltd.

Better DITA Graphics for a Multi-Screen World
Joe Pairman, Mekon Ltd.

Case Study: Funding Improvements to Legacy Documentation
Fiona Hanington, Ericsson

Responsive HTML5 eLearning: History and Case
John Heinstein, Innovatia

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In the News

CIDM Featured Article

Using DITA in the Product-Development Life Cycle
JoAnn Hackos

Click here to view all Featured Articles.
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Adobe Tech Comm Survey 2014

Accelerated Growth Triggers Flatirons Expansion in North America

Vasont Systems Announces Integration with Translations.com's GlobalLink Suite

Honeywell Aerospace Selects Flatirons for Training Development Services

Education and Training Content Survey

Keith Schengili-Roberts Joins IXIASOFT

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Strategic Planning
JoAnn Hackos
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