Best Practices Newsletter

The CIDM invites you to take advantage of the wealth of industry-related information you'll find in the Best Practices newsletter. This bimonthly publication, directed by JoAnn Hackos, is written by publications managers for publications managers.

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Current newsletter issue: August 2010

Forgetting About Documents with Structured Writing
Mysti Berry, Salesforce.com

Who is Responsible for Innovation?
JoAnn Hackos, CIDM Director

The Value of Conducting Client Surveys and How to Get Started
Christie Bozza, ADP, Inc.

DITA Learning and Training: A strategic overview
Troy Klukewich, Oracle Corporation

IDCMS Blue
IBM Component Content Management System for DITA
Tonya Holt, Mike Iantosca, Ellen Patterson, & Sophie McMonagle, IBM Corporation

Book Review
The Practice of Adaptive Leadership: Tools and Tactics for Changing Your Organization and the World
Bill Hackos, Comtech Services, Inc.