Best Practices Newsletter
The CIDM invites you to take advantage of the wealth of industry-related information you'll find in the Best Practices newsletter. This bimonthly publication, directed by JoAnn Hackos, is written by publications managers for publications managers.
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Current newsletter issue: October 2014
The Role of Technical Communication in User-Centered Design: Ten Years Later
Rachel Grimes, Fiserv
Mastering ChangeLessons from ThomasNet.com
JoAnn Hackos, CIDM
Adopt a UTA Approach to Improve Customer Experiences
Hebe Hui He, Huawei Technologies Co., Ltd.
Better DITA Graphics for a Multi-Screen World
Joe Pairman, Mekon Ltd.
Case Study: Funding Improvements to Legacy Documentation
Fiona Hanington, Ericsson
Responsive HTML5 eLearning: History and Case
John Heinstein, Innovatia
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