The following companies are proud sponsors of CIDM. We encourage you to learn what they do and schedule a call with one of their representatives.
Acrolinx is an AI-powered software platform that improves the quality and effectiveness of enterprise content. We help some of the world’s most valuable brands meet complex content challenges at immense scale — across writers, languages, and cultures. Acrolinx delivers a unified and inclusive content experience across all digital touchpoints, all while avoiding editorial bottlenecks, quality issues, budget overruns, and compliance risk. From day one, the platform maximizes the value of your content, giving you time and money back to reinvest in other higher-value activities.
Adobe’s Technical Communication group delivers best-in-class tools, systems and services that help businesses streamline content workflows end-to-end. With our cutting-edge solutions, teams can effortlessly collaborate on the creation of ground-breaking content, manage and reuse assets efficiently, and seamlessly publish it across multiple channels and devices. Published content can be tailored to audiences, increasing relevance and consumption. All this, and more, while offering the highest return on investment.
Adobe’s enterprise-class DITA CCMS – XML Documentation Add-on for Adobe Experience Manager is built to dynamically deliver DITA content directly to Experience Manager, thereby offering highly interactive and personalized experiences to end-users. Users can effectively manage all critical aspects of your enterprise content workflow such as authoring, web-based review and collaboration, translation, project management, digital asset management, reporting, and multichannel publishing. Organizations can benefit from a unified content strategy by bringing marketing and technical content to the same platform, making it easier to deliver a consistent user experience pre and post-purchase.
Bluestream has developed XDocs DITA CCMS – the leading single vendor solution for companies who want to improve and enhance their information workflow, whatever their industry. A ‘standards’ compliant single-sourcing solution – XDocs enables everyone within the organization to create, manage, store and intelligently publish large volumes of both XML and non-XML content.
Unrivalled functionality and open APIs enables XDocs to solve any technical content challenge. XDocs integrates with XML Authoring Tools and has powerful metadata management. APIs connect XDocs to almost any other system including ERP, PLM and CRM. XDocs is the first DITA CCMS with ‘Parts Aware’ capability enabling the creation of Bills of Material and Illustrated Parts Catalogues for multichannel delivery. XDocs also provides flexible workflow and localization control and as a result, teams of authors create powerful user-focused content and deliver it to every device and platform.
Componize is a DITA content management system that optimizes the authoring, management and publishing of high-volume product information. Used by thousands of technical writers and content contributors across Europe, North America and Asia, Componize has a proven track record in the automobile, software, high-tech, medical, education and publishing industries. Today, Componize is optimizing content strategy on an enterprise scale for SAP, Toyota, Kaplan and Merck, among others.
Data Conversion Laboratory (DCL) provides data and content transformation services and solutions. Using the latest innovations in artificial intelligence, including machine learning and natural language processing, DCL helps businesses structure data and content for modern technologies and platforms. With expertise across many industries, DCL uses advanced technology and US-based project management teams to solve complex conversion challenges and is a recognized leader in XML, DITA, SPL, and S1000D conversions.
DCL’s Harmonizer software identifies reusable and duplicate content across large data collections. Once identified, DCL uses sophisticated automated technology to transform content sets to DITA or any structured markup an organization requires.
Established in 1981, DCL distinguishes itself by continually leading the charge in conversion and extraction technology, creating the advanced techniques that improve accuracy while reducing costs. Members of the DCL team have extensive experience in all facets of software development, image processing, quality control management, and process management.
Etteplan specializes in engineering, embedded systems, IoT, and technical documentation solutions. Our expertise covers the entire life cycle of our customers’ products. We help customers optimize their technical documentation to increase cost efficiency, operational flexibly, improve customer experience, and provide advance software solutions like our HyperSTE content quality software, service information systems, content management systems, and augmented reality solutions. In 2016 Etteplan had a turnover of EUR 183.9 million, we employ more than 2,800 experts in Europe, Asia and North America. Etteplan’s shares are listed on Nasdaq Helsinki Ltd under the ETT1V ticker.
Fluid Topics turns your technical content into engaging user experiences.
User guides, reference manuals and knowledge bases aren’t merely product documentation – they are also tools for winning business, fostering product adoption, and boosting operational efficiency.
Fluid Topics is a leading Content Delivery Platform for technical documentation. It collects content from existing sources, transforms it into actionable information, and makes it accessible to users, applications and processes when and where it’s needed.
Our Dynamic Content Delivery solution is trusted by worldwide industry leaders to provide 5-star content experience.
Unlock your content and power your business with Fluid Topics.
TransPerfect’s GlobalLink CCMS solutions provide the world’s best digital foundations for helping companies deliver superior customer experiences with personalized content at scale. Procter & Gamble, Xylem, Merck, Kohler, Fidelity Investment Services, GE Healthcare, Lexmark, Schlumberger, and many more Forbes Global 2000 organizations rely on the Astoria CCMS and Vasont CCMS to increase returns on their marketing investments by a factor of five or more, thereby anchoring digital transformations across global markets. GlobalLink CCMS solutions extend to web-based portals and to mobile-device apps, forming a content supply chain that includes authoring, content management, translation management, and rendering systems, fully integrated and delivered on public or private clouds. GlobalLink CCMS solutions have received numerous awards, including several appearances on the EContent 100 list of “best and brightest digital content companies.” For more information, visit www.GlobalLinkCCMS.com.
The Heretto content operations platform for knowledge management is a SaaS-based solution used by many of the world’s top brands. Heretto increases customer satisfaction, efficiency and time-to-market by providing organizations with a powerful content platform to create, control, and deploy knowledge, product, and reference content to any audience at any time. Content can be authored, updated, reused, translated, and published to web, PDF, chatbots, and internet applications in an intuitive workflow. Teams can collaborate on a single document simultaneously to minimize the cost of content and increase quality and consistency from anywhere in the world. Clients include many of the world’s top companies across industries such as high-technology, manufacturing, financial services, insurance, and medical devices. Heretto is a global company headquartered in Rochester, New York.
Founded in 1998, IXIASOFT is a trusted global leader in the XML content management software industry. Its signature product, IXIASOFT CCMS, is an award-winning, end-to-end component content management system (CCMS) used to produce and manage DITA structured technical documentation. IXIASOFT CCMS has been deployed by industry leaders like Abbott, ARM, DocuSign, Ericsson, Komatsu, Mastercard, SAP®, and Toyota.
IXIASOFT CCMS is effective in decreasing localization costs, improving collaboration between SMEs and reviewers, and producing coherent, personalized technical content to customers. It is also accessed by thousands of users in a variety of vertical markets, including software, semiconductors, and medical device manufacturing. IXIASOFT CCMS is one of the only 100% DITA-compliant CCMSs among the market’s leading platforms.
You know that your content is an important building block for the commercial success of your company. That’s why you want to communicate consistently, efficiently, and effectively on a global scale. To do this, you are looking for a partner with expertise and the right software solutions for terminology, automation, and quality management, for example. Well, look no further: Kaleidoscope has been offering a unique and unrivaled synergy of language and technology since 1996.
Kaleidoscope – Taking your content global
For over 35 years, Comtech Services has helped our clients design, create, and publish information products that meet their users’ needs. We offer a combination of training and consulting services to help you define and implement the infrastructure needed to meet the expectations of both your leadership and your users. At every point in the information development life cycle, we offer expert advice and guidance to help you improve your processes, get to know your audience, fine-tune your content, and use the latest standards and technologies. From process maturity assessments to information models to stylesheets, you’ll find the support and training you need from our knowledgeable consulting team.
Comtech also manages the Center for Information-Development Management (CIDM), a member organization that facilitates sharing information about current trends, best practices, and development within the industry. We provide networking opportunities, host conferences and events (like ConVEx), lead roundtable discussions, and publish newsletters.
Precision Content is a full-service content shop centered on the belief that how you write matters. Our extensive experience with best-of-breed CCMS technologies and best practices has shown that success or failure of any content management initiative is dependent on the viability of the content itself. Since 2013, we have been helping businesses transform their content, processes, and technology to greatly improve author efficiency and enable advanced publishing and distribution capabilities. Our highly skilled team of content strategists, information architects, technical writers, and developers, are ready to partner with you to construct scalable, standards-based solutions for improved agility, accessibility, and omnichannel delivery. Let us show you how to prepare your content to meet the demands and opportunities of emerging technologies and consumer expectations. Book a meet & greet to speak with one of our experts today.
Quanos Content Solutions is the software specialist for creating and distributing smart information. The widely used XML editing system SCHEMA ST4 is part of the standard equipment of every modern technical editing department, and with SCHEMA CDS smart information becomes smartly accessible. With these tools, editors can easily realize smart information and publish it in all imaginable formats and layouts. Quanos Content Solutions has been shining with innovative, professional software since 1995 and thus has the necessary experience for every requirement.
RWS is the global leader in content management and translation technology and services. 90 of the top 100 global companies work with RWS. Tridion Docs provides streamlined end-to-end component content management. It includes easy web-based authoring, reviewing, versioning, translation, and publication management, underpinned by the DITA XML standard. As a true collaborative environment with a familiar Microsoft Word-style interface, subject matter experts (SMEs) in your organization can contribute their knowledge.
Authors and reviewers can work simultaneously in the same document providing comments to each other, tracking and merging changes. Tridion Docs supports global enterprise use cases including single sourcing, product documentation, learning and training, policies and procedures, and efficient translations with delivery to multiple endpoints such as documents, PDFs, knowledge portals, Intranet, customer-facing websites, apps, chatbots, and IoT devices.
Tridion Docs supports global enterprise use cases including single sourcing, product documentation, learning and training, policies and procedures, and efficient translations with delivery to multiple endpoints such as documents, PDFs, knowledge portals, Intranet, customer-facing websites, apps, chatbots, and IoT devices.
Stilo develops software tools and cloud services that help organizations create & process structured content in XML format, so that it can be more easily stored, managed, reused, translated and published to multiple print and digital channels. Stilo’s Migrate is a well-established cloud service that enables technical authoring teams to convert content to DITA XML from source formats including HTML, Word, FrameMaker, RoboHelp, InDesign, DocBook, Flare, AuthorIt, MindTouch, Excel, XML and SGML.
Enterprise companies have tons of technical content for using their products which, too often, no one can find. Besides frustrating customers, this makes them lose trust and ultimately turns them away from your product.
Zoomin sets a new standard for how customers experience technical content. We bring together product user guides, support articles, developer documentation, and more, to match the right answer to the right person. This increases trust and improves self-service success. Since we are the place where end-users interact with our customer’s content, we also offer insanely rich analytics about what customers are interested in, where they are experiencing the most friction, and what are the most promising areas for improvement.
This makes companies more productive, cutting support tickets in half and reducing content publishing from hours to minutes. It also helps customers succeed, by helping them get the most out of products and continuously improving their experience.