Terminology Management in Complex Scenarios

December 7, 2023 from 9:00 am – 10:30 am PT | 12:00 pm – 1:30 pm ET | 5:00 pm – 6:30 pm GMT
Presented by Klaus Fleischmann, Kaleidoscope

Communication can be tricky as meaning and understanding can get lost easily. The nuances of our languages with their different meanings and overlapping concepts are only one source for failed communication. On a business level, things get even more complicated when different business units or content providers are not consistent in their usage of words. In the days of “King Content” this can be detrimental to your business success.

Intelligent Content Services based on Knowledge Graphs & Large Language Models

December 13, 2023 from 8:00 am – 9:00 am PT | 11:00 am – 12:00 pm ET | 4:00 pm – 5:00 pm GMT
Presented by Helmut Nagy, Semantic Web and Eric Tengstrand, Etteplan

Large Language Models (LLMs) are a hot topic, discussed from many different angles. There is a lot of excitement about what they can do, but also a lot of concern about how they do it.

It’s one thing to let generative AI write a poem or the description of a talk (not the case here), but can we trust it to give us the right answers to critical questions or make the right decisions? The clear disadvantages of this approach are the lack of explainability of the results, consistency, and accuracy of responses, the need for large amounts of high-quality data, and the potential for bias in the content generated by the models.

Quality-Checking your Content Conversion

January 11, 2024 from 9:00 am – 10:30 am PT | 12:00 pm – 1:30 pm ET | 5:00 pm – 6:30 pm GMT
Presented by Tristan Mitchell, DeltaXML

There are many different situations when you might convert content from one form into another, from a one-off migration project, converting everything from a legacy format into an open XML standard, all the way to regularly converting third-party content to bring it into your internal CMS. The tools used to convert vary. Maybe you’re using a vendor to convert content for you, or perhaps you wrote your own XSLT suite, which you manage in-house.

Breaking Barriers: Content Pros as GenAI Pioneers

January 17, 2024 from 9:00 am – 10:30 am PT | 12:00 pm – 1:30 pm ET | 5:00 pm – 6:30 pm GMT
Presented by Fabrice Lacroix, Fluid Topics, Amber Swope, DITA Strategies, and Lief Erickson, Intuitive Stack

Far too often, GenAI projects are considered the exclusive realm of IT, while Knowledge and Content Development teams remain in the background. Unfortunately, this approach often leads these projects to failure.
Join us for an insightful webinar exploring why content developers and information architects must be at the forefront of GenAI Projects. Discover how their expertise and insights propel AI initiatives, transforming content into dynamic, user-centric solutions. Learn why empowering content specialists with GenAI projects is critical for fostering innovation and enhancing customer experiences.