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Rekha Raman and Macy Douglas, ServiceNow
April 15, 2021
According to the Institute for the Future, cognitive load coping, which is defined as our ability to discriminate and filter information of importance, is one of the most valuable skills needed to manage information coming at us from all directions. We have new technologies that continuously improve the quality of our lives — whether it is at work or at home — and we need to keep pace with them.
Here at ServiceNow, we automate workflows to make work, work better for people. We recently launched a product, Workforce Optimization for ITSM, that enables managers to manage and maintain the productivity of their workforce from a single location. […]