Upcoming Events



CMS/DITA North America 2016
April 4-6, 2016
Reston, Virginia

Save the Date!

Best Practices 2016
September 12-14, 2016
Santa Fe, New Mexico

Save the Date!

CMS/DITA Europe 2016
November 14-15, 2016
Munich, Germany

Past Conferences

CIDM Online Conference—Measure Anything
January 26-27, 2016


CMS/DITA Europe 2015
November 16-17, 2015
Munich, Germany

37 View of Vinoy-Front Entrance

Best Practices 2015
September 21-23, 2015
St. Petersburg, Florida


Reinventing Content Publishing
February 17, 2016

What are the Strengths and Weaknesses of DITA Adoption?
February 24, 2016

Implementing content strategy through collaboration
February 25, 2016


Advanced Publishing for DITA
February 22-26, 2016
Milwaukee, WI

DITA Boot Camp
February 29-March 4, 2016
Renton, WA

Content Management Strategies
March 11, 2016
Ultimo, NSW Australia

Minimalism: Creating Information People Really Need
March 14-15, 2016
Ultimo, NSW Australia

Applying Agile Project Management to Information Development
May 10-11, 2016
Atlanta, GA

Center for Information-Development Management


Do you need information development help from a group of industry professionals with years of experience in industry best practices? Are you looking for a new way to network with other information developers?

The Center for Information-Development Management (CIDM) brings together the most highly skilled and talented managers in the field of information development from across the US and internationally to facilitate the sharing of information about current trends, best practices, and developments within the industry, from information development to training and support.

Led by Dr. JoAnn Hackos, an international expert and leader in the management of design, development, and dissemination of information to customers and employees, CIDM

  • conducts benchmark studies among member organizations and others in the information development industry
  • sponsors information-development and management research
  • circulates industry best practices, studies, and other resources through the Best Practices newsletter, the CIDM website, Information Management News, online seminars, annual conferences, and research white papers
  • holds three annual conferences to promote networking, best practices, education, and development

Easy DITA Authoring Tools: Introducing DITA to the Enterprise
By JoAnn Hackos

An effective content strategy rarely ends with the professional information development community. Content has always been developed throughout the enterprise but it rarely has been developed as a coherent strategy. A new set of tools promises to extend format-free, standards-based content development beyond “tech pubs.” In this review article, I’ve reviewed the newest tool set intended to make DITA authoring easy for both professional writers and casual contributors.

Incorporating Social Media into a Technical Content Strategy
We wanted to find out more about the advantages social media offers to technical communication teams, the characteristics of successful social media implementations, how to avoid the pitfalls, and the effort that it takes to integrate such a program into an existing organization. So late in 2013, the Center for Information-Development Management (CIDM) conducted a study consisting of a survey, interviews, and a review of social media practices.

User-Generated Content: A Study of Content Curation
In late 2013, the Center for Information-Development Management (CIDM) conducted a survey of the solicitation, management, and incorporation of technical content developed by customers. User-generated content has become increasingly important to corporations who want to take advantage of the knowledge that customers have about their products, particularly knowledge accumulated from actual field implementations.

Welcome New CIDM Member—ARRIS

arrisAs a global innovator in IP, video and broadband technology, Arris continually works with their customers to transform entertainment and communications to solve the most pressing challenges of 21st century communications.

LinkedInCIDM’s LinkedIn Group is growing exponentially! Join more than 2,600 members today to take part in informative discussions about our industry.

In the News

Monthly CIDM eNews – February

CIDM Featured Articles

Managing a Global Team
JoAnn Hackos

Strategic Planning
JoAnn Hackos


Simply XML February 2016 NewsletterCM Quick Tips Newsletter – January 2016

Survey—The 4th Annual Following the Trends: Is Your Content Ready?

Suzanne Mescan Named President of Vasont Systems

Adobe Tech Comm Monthly Newsletter – Christmas 2015 News

More announcements.