Upcoming Events

Conferences

ideas_lightbulb_colorIDEAS Winter Online Conference will be held January 24-25, 2017. Theme: Understanding User Needs


CMS/DITA North America  Conference will be held April 24-26, 2017 in San Diego, California


Best Practices Conference will be held September 11-13, 2017 in Burlington, Vermont


Past Conferences

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CMS/DITA Europe
November 14-15, 2016
Munich, Germany


Webinars

Get Keyed Up About (DITA 1.3) Keys!
January 12, 2017

From Waterfall to Agile: Adapting Traditional Metrics to Measure, Monitor, and Achieve Agile Success
January 18, 2017

Technical Documentation = Marketing
February 22, 2017


Workshops

Creating an Effective Information Taxonomy
January 31- February 1, 2017
Helsinki, Finland

Developing a Web and Mobile Content Strategy
February 2-3, 2017
Hyvinkaa, Finland

DITA Basics
February 9-March 16, 2017
Online Course

Applying Agile Management to Information Development
February 22-23, 2017
San Jose, CA

Minimalism: Creating Information People Really Need
April 4-5, 2017
Strasbourg, France

Optimizing the DITA Authoring Experience
May 3-June 7, 2017
Online Course

Center for Information-Development Management

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Do you need information development help from a group of industry professionals with years of experience in industry best practices? Are you looking for a new way to network with other information developers?

The Center for Information-Development Management (CIDM) brings together the most highly skilled and talented managers in the field of information development from across the US and internationally to facilitate the sharing of information about current trends, best practices, and developments within the industry, from information development to training and support.

Led by Dr. JoAnn Hackos, an international expert and leader in the management of design, development, and dissemination of information to customers and employees, CIDM

  • conducts benchmark studies among member organizations and others in the information development industry
  • sponsors information-development and management research
  • circulates industry best practices, studies, and other resources through the Best Practices newsletter, the CIDM website, Information Management News, online seminars, annual conferences, and research white papers
  • holds three annual conferences to promote networking, best practices, education, and development


Welcome New CIDM Member—MasterCard
Mastercard is a technology company and payments industry leader. For more than four decades, we have been a driving force at the heart of commerce, making the global economy safer, more efficient, more inclusive and more transparent for all.Consumers, merchants, business partners and governments in markets around the world have reaped the benefits of our innovative products and solutions which, simply put, are designed to make life easier.

Mastercard Customer Technical Communications is housed under the Operations division, located in O’Fallon Missouri, and employs more than 40 technical writing content experts in five office locations around the world.


LinkedInCIDM’s LinkedIn Group is growing exponentially! Join more than 2,600 members today to take part in informative discussions about our industry.


In the News


Monthly CIDM eNews – January


CIDM Featured Articles

Follow the Trends 2016 Survey
JoAnn Hackos

Managing a Global Team
JoAnn Hackos

Strategic Planning
JoAnn Hackos


CIDM Featured White Papers

Easy DITA Authoring Tools: Introducing DITA to the Enterprise
By JoAnn Hackos

Incorporating Social Media into a Technical Content Strategy

User-Generated Content: A Study of Content Curation


Announcements

Our next managers’ round table will be the 3rd in series of discussions on the Information Process Maturity Model. Join us on Tuesday, January 10th at 2pm EST. To sign-up, contact Lovonya Thomas.

Dawn Stevens of Comtech Services will be speaking at Unconference – TC Camp 2017

easyDITA Monthly Newsletter

Simply XML December Newsletter

CM Quick Tips – December 2016

More announcements.