Upcoming Events


Best Practices 2016
September 12-14, 2016
Santa Fe, New Mexico


November 14-15, 2016
Munich, Germany

ideas_lightbulb_colorIDEAS Winter Online Conference will be held January 24-25, 2017. Theme: Understanding User Needs
Call for Speakers now open!

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The CMS/DITA North America  Conference will be held April 24-26, 2017 in San Diego, California.

Past Conferences

The CIDM IDEAS Summer Online Conference was held July 19-20, 2016.


Pushing Back with Data: How to Influence Decision Makers Who Want to Rob You of Staff and Resources
September 8, 2016

Sowing Seeds of Transformation: How One Technical Documentation Team Changed an Industry
October 13, 2016

Agile Practices for Standards Development: GSIM, LIM, and the DDI Use Cases
November 10, 2016


Applying Agile Management to Information Development
August 30-31, 2016
Beaverton, OR

Creating an Effective Information Taxonomy
September 21-22, 2016
Superior, CO

Developing a Web and Mobile Content Strategy
October 4-5, 2016
San Jose, CA

Minimalism: Creating Information People Really Need
October 4-5, 2016
Broomfield, CO

Optimizing the DITA Authoring Experience – Early Session
Wednesdays starting October 5, 2016
Online Course

Optimizing the DITA Authoring Experience – Midday Session
Wednesdays starting October 5, 2016
Online Course

Advanced Reuse Strategies
October 6-7, 2016
San Jose, CA

Advanced Reuse Strategies
October 12-13, 2016
Morrisville, NC

Minimalism: Creating Information People Really Need
October 19-20, 2016
Lowell, MA

Content Management Strategies
Tuesdays and Thursdays starting October 25, 2016
Online Course

Minimalism: Creating Information People Really Need
December 7-8, 2016
San Diego, CA

Center for Information-Development Management


Do you need information development help from a group of industry professionals with years of experience in industry best practices? Are you looking for a new way to network with other information developers?

The Center for Information-Development Management (CIDM) brings together the most highly skilled and talented managers in the field of information development from across the US and internationally to facilitate the sharing of information about current trends, best practices, and developments within the industry, from information development to training and support.

Led by Dr. JoAnn Hackos, an international expert and leader in the management of design, development, and dissemination of information to customers and employees, CIDM

  • conducts benchmark studies among member organizations and others in the information development industry
  • sponsors information-development and management research
  • circulates industry best practices, studies, and other resources through the Best Practices newsletter, the CIDM website, Information Management News, online seminars, annual conferences, and research white papers
  • holds three annual conferences to promote networking, best practices, education, and development

Welcome New CIDM Member—OpenMarket

OpenMarketEnterprises in all industries and across all geographies recognize that mobile communications are dramatically altering how we engage with each other. Mobile is influencing which brands we buy, changing the companies we work for, and further driving the requirement for personalized, relevant customer and employee engagement.

To successfully incorporate mobile technology into your business, you need a trusted partner that offers a wholly reliable platform, stays on top of developing technologies and device capabilities, and understands how mobile communications can improve business processes.

Find out why major enterprises today choose OpenMarket for our domain expertise, service flexibility, demonstrated performance and reliability, global scale, and corporate maturity.

LinkedInCIDM’s LinkedIn Group is growing exponentially! Join more than 2,600 members today to take part in informative discussions about our industry.

In the News

Monthly CIDM eNews – August

CIDM Featured Articles

Follow the Trends 2016 Survey
JoAnn Hackos

Managing a Global Team
JoAnn Hackos

Strategic Planning
JoAnn Hackos

CIDM Featured White Papers

Easy DITA Authoring Tools: Introducing DITA to the Enterprise
By JoAnn Hackos

Incorporating Social Media into a Technical Content Strategy

User-Generated Content: A Study of Content Curation


Our next managers’ round table discussion will on Tuesday, October 11th at 2pm EDT. To sign-up, contact Lovonya Thomas.

CIDM Members – Discuss the Englishnization topic on the Members Only Website

Adobe launches DITA CCMS based on Experience Manager

More announcements.