Upcoming Events



The CIDM IDEAS Summer Conference will be held July 19-20, 2016. Call for Speakers is now open!


Best Practices 2016
September 12-14, 2016
Santa Fe, New Mexico

Save the Date!


CMS/DITA Europe 2016
November 14-15, 2016
Munich, Germany

Past Conferences


CMS/DITA North America 2016
April 4-6, 2016
Reston, Virginia

CIDM Online Conference—Measure Anything
January 26-27, 2016


CMS/DITA Europe 2015
November 16-17, 2015
Munich, Germany


Best Practices 2015
September 21-23, 2015
St. Petersburg, Florida

The Internet of Things: Extending Automated and Triggered Help Content to your Customers and your Service Personnel
May 10, 2016

DITA + SEO: How and why you should optimize DITA-based content for search engine optimization
May 24, 2016


Applying Agile Management to Information Development
May 10-11, 2016
Atlanta, Georgia

Minimalism: Creating Information People Really Need
June 14-15, 2016
Diegem, Belgium

Content Management Strategies
June 16-17, 2016
Diegem, Belgium

Center for Information-Development Management


Do you need information development help from a group of industry professionals with years of experience in industry best practices? Are you looking for a new way to network with other information developers?

The Center for Information-Development Management (CIDM) brings together the most highly skilled and talented managers in the field of information development from across the US and internationally to facilitate the sharing of information about current trends, best practices, and developments within the industry, from information development to training and support.

Led by Dr. JoAnn Hackos, an international expert and leader in the management of design, development, and dissemination of information to customers and employees, CIDM

  • conducts benchmark studies among member organizations and others in the information development industry
  • sponsors information-development and management research
  • circulates industry best practices, studies, and other resources through the Best Practices newsletter, the CIDM website, Information Management News, online seminars, annual conferences, and research white papers
  • holds three annual conferences to promote networking, best practices, education, and development

Easy DITA Authoring Tools: Introducing DITA to the Enterprise
By JoAnn Hackos

An effective content strategy rarely ends with the professional information development community. Content has always been developed throughout the enterprise but it rarely has been developed as a coherent strategy. A new set of tools promises to extend format-free, standards-based content development beyond “tech pubs.” In this review article, I’ve reviewed the newest tool set intended to make DITA authoring easy for both professional writers and casual contributors.

Incorporating Social Media into a Technical Content Strategy
We wanted to find out more about the advantages social media offers to technical communication teams, the characteristics of successful social media implementations, how to avoid the pitfalls, and the effort that it takes to integrate such a program into an existing organization. So late in 2013, the Center for Information-Development Management (CIDM) conducted a study consisting of a survey, interviews, and a review of social media practices.

User-Generated Content: A Study of Content Curation
In late 2013, the Center for Information-Development Management (CIDM) conducted a survey of the solicitation, management, and incorporation of technical content developed by customers. User-generated content has become increasingly important to corporations who want to take advantage of the knowledge that customers have about their products, particularly knowledge accumulated from actual field implementations.

Welcome New CIDM Member—Cray

crayWell into its fifth decade, Cray continues to build on its strength in high performance computing by addressing the ever-growing demands of big data analysis and storage across a spectrum of users, from scientists and government labs to financial analysts and sports teams.  We fuse supercomputing, storage and data analysis technologies, enabling customers to make new discoveries, develop better products and make positive impacts on the planet.

LinkedInCIDM’s LinkedIn Group is growing exponentially! Join more than 2,600 members today to take part in informative discussions about our industry.

In the News

Monthly CIDM eNews – April

CIDM Featured Articles

Managing a Global Team
JoAnn Hackos

Strategic Planning
JoAnn Hackos


Vasont Systems Certifies Compatibility Between the Vasont® Component Content Management System and Adobe FrameMaker 2015

The Digital Publishing Revolution Is Only Speeding Up

More announcements.