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CMS/DITA NA 2015
April 20-22, 2015
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Best Practices 2015
September 21-23, 2015
St. Petersburg, Florida

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CMS/DITA Europe 2014
November 18-19, 2014
Munich, Germany

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User and Task Analysis
February 24-25, 2015
Golden, Colorado

Minimalism: Creating Information People Really Need
March 11-12, 2015
Duluth, Georgia

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Working with Your Localization Vendor
March 5, 2015 at 1pm EST

Stilo DITA Knowledge Series: Leaving proprietary solutions behind
March 17, 2015, 12pm EST

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Home > About CIDM » Director

Director

DirectorDr. JoAnn Hackos is the founder and director of the Center for Information-Development Management (CIDM), a membership organization focused on content-management and information-development best practices.

She is also President of Comtech Services, a content-management and information-design firm based in Denver, which she founded in 1978. She Dr. Hackos is called upon by organizations worldwide to consult on strategies for content management, information design and development, organizational management, customer studies, information architecture, and tools and technology selection.

Dr. Hackos is a founder of the OASIS DITA Technical Committee and chair of the OASIS DITA Adoption Committee. She co-chairs the subcommittee on technical communication and is a member of several subcommittees. She has been instrumental in promoting the growing adoption of the DITA specification worldwide.

She is the co-author of the ISO Standard for Systems and software engineering — Content management for product life-cycle, user and service management documentation (ISO/IEC/IEEE 26531).

Her seminars are dedicated to enhancing the practices and products that will best promote customer satisfaction and increase productivity.

She has authored a number of key texts in information development:

JoAnn is a Fellow and Past President of the International Society for Technical Communication (STC). She is the recipient of Goldsmith Award of Institute of Electrical and Electronics Engineers, Professional Communication Society; the Rigo Award of the Association for Computer Machinery's Special Interest Group on the Design of Communication; and the Horace Hockley Award of the Institute of Scientific and Technical Communicators in the United Kingdom.

In the News

CIDM Featured Article

The Productivity Paradox
JoAnn Hackos

Click here to view all Featured Articles.
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DeltaXML Launches Core 7 Software

Flatirons Releases CORENA Pinpoint Mobile 6.0

Pinnacle Selects Flatirons S1000D Solution for U.S. Army Helicopter Program

Acrolinx Enhances Support for Adobe FrameMaker

IXIASOFT Unveils Enhanced CCMS: DITA CMS 4.0

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Strategic Planning
JoAnn Hackos
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CIDM has created an Individual Membership level for those aspiring to a management role or an independent consultant.
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