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Upcoming Events

Conferences

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CMS/DITA North America 2014
April 28-30, 2014
Seattle, Washington

BPC14

Best Practices 2014
September 22-24, 2014
Stevenson, Washington

Past Events

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CMS/DITA Europe Post Conference website
November 18-19, 2013
Munich, Germany

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Best Practices Post Conference website
September 16-18, 2013
Savannah, Georgia

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CMS/DITA North America Post Conference website
April 15-17, 2013
Providence, Rhode Island

Other Events

Congility 2014
June 18-20, 2014
Gatwick, United Kingdom

Workshops

User and Task Analysis
May 7-8, 2014
Kongsberg, Norway

Minimalism: Creating Information People Really Need
May 19-20, 2014
Copenhagen, Denmark

Web and Mobile Strategies for DITA
May 20-21, 2014
Boulder, Colorado

Structured Authoring for DITA
May 21-22, 2014
Copenhagen, Denmark

Structured Authoring for DITA + Learning & Training
May 21-23, 2014
Copenhagen, Denmark

Advanced Publishing for DITA
June 10-12, 2014
Wakefield, Massachusetts

Minimalism: Creating Information People Really Need
June 25-26, 2014
Pleasanton, California

Advanced Publishing for DITA
July 15-17, 2014
San Jose, California

Webinars

Managing Reusable Content in the Product-Development Life Cycle
April 24, 2014, 11am EDT

Contact Us

Home > About CIDM » Director

Director

DirectorDr. JoAnn Hackos is President of Comtech Services, a content-management and information-design firm based in Denver, which she founded in 1978. She directs the Center for Information-Development Management (CIDM), a membership organization focused on content-management and information-development best practices. Dr. Hackos is called upon by corporate executives worldwide to consult on strategies for content management, information design and development, organizational management, customer studies, information architecture, and tools and technology selection.

Dr. Hackos is a founder of the OASIS DITA Technical Committee and co-secretary of the DITA specification. She chairs the subcommittee on translation and is a member of the subcommittees on training and learning and on medical devices. She has been instrumental in promoting the growing popularity of the DITA model worldwide.

For more than 25 years, Dr. Hackos has addressed audiences internationally on subjects ranging from content management, project management, structured writing and minimal information products, usability studies, and online and Web-based information to managing the information design and development process. Her seminars are dedicated to enhancing the practices and products that will best promote customer satisfaction and increase productivity.

She has authored

JoAnn is a Fellow and Past President of the International Society for Technical Communication (STC). She is a founder with IBM of the OASIS Technical Committee for the DITA standard (Darwin Information Typing Architecture). Her latest book is Introduction to DITA: The Arbortext Edition (Comtech 2007).

In the News

CIDM Featured Article

How We Use Minimalism and a New Form of Task-Oriented Help, WalkHub, to Overcome Cognitive Load in Web Applications
Kristof van Tomme & Diana Lakatos

Click here to view all Featured Articles.
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New eComPress DITA 1.2 Specification

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Announcing XMetaL® Author Enterprise 9.0

DCL and Bowker Seek Your Opinion in Our 2014 Digital Publishing Survey

RSI Content Solutions' CTO, Lisa Bos, Honored at Philadelphia Executive Management Awards

Diagnostics Information is Easier to Understand at Automotive Garages Worldwide by Using Acrolinx

Acrolinx and MadCap Software Announce Partnership and Product Integration

Acrolinx Announces Sponsorship of Translators without Borders
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Click here to read a blog by JoAnn Hackos.
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Strategic Planning
JoAnn Hackos
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CIDM has created an Individual Membership level for those aspiring to a management role or an independent consultant.
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Click here to sign up for our monthly e-newsletter: Information Management News
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