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Past Webinars

  • Recorded on April 23, 2025
    Can regulated industries afford to miss the GenAI wave because of its potential risks? Regardless of the use case – from employee productivity to user information – the technology will need to be closely controlled and monitored. Tracing and auditing user interactions as well as LLM replies and measuring any drift in quality and reliability are absolute necessities.  In this session, we will examine the risks of GenAI in Content Delivery, from security and compliance to misinformation and liability, and will discuss what it takes to mitigate them and safely integrate GenAI into highly regulated sectors. Presented by Fabrice Lacroix
    Fabrice Lacroix is a serial entrepreneur and a technology pioneer. He has been working for 25 years on the development of innovative solutions around search technology, content enrichment and AI. He is the founder of Fluid Topics, the leading Content Delivery Platform that reinvents how users search, read and interact with technical documentation.
         
  • Recorded on April 24, 2025
    Congree logo

    How to maintain the quality of your content and achieve your content targets when using Generative AI (GenAI).

      Everyone is talking about GenAI, but how can content creation with AI be used by companies? The use of GenAI tools in content creation is attracting increasing attention. In this context, companies are focusing on a central question: What impact does the use of these technologies have on our corporate language? How do we ensure that our content continues to meet our content targets and how can we keep our corporate content as an essential part of our corporate identity? How can our content creation process benefit from the advantages of generative ai and at the same time counter the risks for your organization ? In this presentation Michael Mannhardt will take a comprehensive look at these questions and examine the various aspects.  
    Presented by: Michael Mannhardt, Congree headshot photo of man with short hair wearing dark rimmed glasses
    Michael Mannhardt is President of the San Francisco based US-subsidiary Congree Language Technologies Inc. Michael graduated with a degree in Business Administration and has over 15 years of experience in the language technology industry. At Congree he spreads the message of content optimization the world over and supports global partners and customers. Before joining Congree in July 2019, he previously worked at Acrolinx and Across Systems.
                                 
  • Recorded on May 7, 2025
    Graphwise logo As we stand on the brink of the AI revolution, many organizations find themselves entangled in the complexities of disparate, isolated data systems. Challenges like data governance, trust issues, and poor data quality are just a few of the hurdles stalling the progress of enterprise AI initiatives. Enter graph technologies—your essential ally in crafting data-driven strategies for the AI era. These innovative approaches streamline and elevate data management, offering substantial cost reductions while significantly enhancing your ability to derive valuable insights and integrate them seamlessly into your business operations. This session underscores the imperative for organizations to develop robust graph technology capabilities, simplifying and refining data integration and governance across fragmented data landscapes. Discover how these cutting-edge technologies unlock a spectrum of enhanced data outcomes, paving the way for groundbreaking advancements in data analytics and automation that were once out of reach. Join us to delve into the strategic adoption of graph technologies within your enterprise. We'll guide you through establishing a Graph Center of Excellence (CoE), emphasizing its critical role, practical applications, starting points, governance needs, and best practices for a triumphant implementation. You'll uncover the foundational elements of the Graph CoE, including:
    • Key Elements of the Graph CoE
    • Strategic Graph Deployment
    • Real Life Use Cases
    Moreover, you'll gain these invaluable insights on:
    • Why Organizations Need to Change Their Data Management Paradigm
    • The “Bad Data Tax” Organizations are repeatedly paying with low payoff
    • The Solution to the Data Dilemma
    Register now to learn how establishing a Graph Center of Excellence can revolutionize your enterprise. Presented by Sumit Pal, Strategic Technology Director and Brandon Richards, General Manager APAC at Graphwise
    Sumit has more than 30 years of experience in the data and Software Industry in various roles spanning companies from startups to enterprise organizations in building, managing and guiding teams and building scalable software systems across the stack from middle tier, data layer, analytics and UI using Big Data, NoSQL, DB Internals, Data Warehousing, Data Modeling, Data Science and middle tier.
     
    Brandon has spent the last 8 years helping hundreds of enterprises across APAC on their graph technology journey at both Graphwise (Ontotext) and Neo4j. During that time, he has focused on shifting the “graph” conversations to C-level and senior executives for a more strategic approach to their digital transformations. Prior to that, he spent 6 years at Oracle working with strategic accounts and founded and managed a commercial real estate strategy firm in Silicon Valley for over 4 years. Brandon is currently based in Kuala Lumpur, Malaysia.As our ambassadors of the Graph Center of Excellence, Sumit and Brandon are excited to spread the good word of graph to the CIDM community.
     
  • Recorded on May 21, 2025
    Congree logo

    In order to standardize and harmonize their content many companies - not only from the aerospace and defense industries - are thinking about using STE as a guideline for creating content.

    But, is writing documents according to STE as “simple” as the name of the standard suggests?  Not necessarily - because following more than 60 writing rules and only using a very restricted vocabulary is quite challenging. Therefore, some companies are only using the standard “half-heartedly”. Is this approach as effective as the original one? Does it lead to the same goals? Is there an alternative for content standardization?

    In this webinar Ursula Reuther will have a closer look at the standard itself and will address the above questions considering relevant aspects of corporate content creation.

    Presented by: Ursula Reuther, Congree

    Ursula Reuther is Chief Linguistic Consultant at Congree Language Technologies GmbH and head of the linguistic department at Congree.

    Ursula graduated with a degree in Applied Linguistics and Translation Sciences. She has over 35 years of experience in the field of language technology and engineering, in 2011 she joined Congree. Her main interests focus on language standardization, Controlled Language, and terminology.

                                 
  • June 18, 2025 9:00 am – 10:30 am PDT | 12:00 pm – 1:30 pm EDT | 5:00 pm – 6:30 pm BST
    Structured content is finally getting its moment. Long under appreciated outside the inner circle of tech comm professionals, it is now stepping in the spotlight. As a sine qua non for effective AI, structured content is driving a massive and urgent interest at the highest levels of organizations.
    This unprecedented opportunity comes with a major shift in adoption strategy enabled by Content Delivery Platforms (CDPs). Going “delivery-first” rather than “structure-first” delivers early, visible outcomes across the enterprise, and paves the way for faster, broader adoption.
    Join us for an insightful webinar with Frank Miller, thought leader in the information development industry and CEO of Ryffine, and Fabrice Lacroix, AI and search technology pioneer and CEO of Fluid Topics, as they share actionable strategies to:
    - Turn the momentum of AI into enterprise buy-in for structured content initiatives
    - Leverage your existing content with modern content delivery for early results across the company
    - Navigate a more flexible, incremental adoption path of structured content with growing benefits along the way
      Presented by Fabrice Lacroix and Frank Miller
    Fabrice Lacroix is a serial entrepreneur and a technology pioneer. He has been working for 25 years on the development of innovative solutions around search technology, content enrichment and AI. He is the founder of Fluid Topics, the leading Content Delivery Platform that reinvents how users search, read and interact with technical documentation.
      For nearly 20 years, Frank Miller has been in the trenches of structured content implementations. As founder of Ryffine, he's guided teams across virtually every industry—from manufacturing to healthcare to software—through the challenges of making structured content work in the real world. Frank has collaborated with documentation teams of all sizes and worked alongside most major technology vendors in the structured content space. He's particularly drawn to technical documentation as an undervalued discipline, finding satisfaction in championing the business critical work that rarely gets the recognition it deserves.  
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