- What difference does authoring standard make (unstructured, XML, DITA, HTML etc.)?
- How advanced are the content management capabilities (web vs offline, metadata support, advanced search)?
- How does the solution provision for storage (versioning, DAM capabilities etc.)?
- What OOTB workflows does the solution support (review, translation, task management, content ingestion, etc.)?
- What reporting capabilities does it have?
- What publishing capabilities does it provide(DITA OT, integrated tools, third-party plug-ins)?
- How extensible is the solution (APIs, DITA specializations, integration with external systems)?
Bernard Aschwanden is the Founder of Publishing Smarter. Bernard Aschwanden and his company Publishing Smarter help clients reduce costs and improve the quality of content. A past President of the Society for Technical Communications, he trains, writes, and presents on communications, publishing, and single-source reuse. Publishing Smarter helps companies automate content processes to publish better, faster, and smarter and provide a maximum return on investments. Bernard on LinkedIn: https://www.linkedin.com/in/bernardaschwanden/ Bernard on Twitter: https://twitter.com/aschwanden4stc https://twitter.com/publishsmarter Website