Communication can be tricky as meaning and understanding can get lost easily. The nuances of our languages with their different meanings and overlapping concepts are only one source for failed communication. On a business level, things get even more complicated when different business units or content providers are not consistent in their usage of words. In the days of “King Content” this can be detrimental to your business success.
- But how do you find out which terms are used in various parts of your organization?
- How can you gather and harmonize them?
- How can you get everybody's input on the suggestions you make as a terminologist?
- And how can you make sure you have a functioning feedback loop to maintain consistently high termbase quality?
Find out more in our webinar where we present procedural and technological solutions with our Content Quality Platform Kalcium.
Presented by Klaus Fleischmann, Kaleidoscope
Klaus Fleischmann studied translation and IT in Vienna, holds an MA in Conference Interpreting from Monterey, California, and a MAS in Technical Communication from Krems, Austria. In 1996, he founded Austria-based Kaleidoscope, a company implementing content, translation, and terminology management processes for internationally active companies. Kaleidoscope develops online collaboration software for enterprise-level terminology workflow, translator query management, in-country review etc., making the translation quality process comprehensible and strategically manageable. In 2007, he became CEO of Austria's leading LSP, Eurocom Translation Services. Always active in the industry, Klaus was voted into the Gala Board of Directors in 2015 and 2017.






Peter Tauter, our Vice President of Product Management, is a seasoned professional with a background in computational linguistics, AI, and computer science. With 20+ years in B2B software development and product management, Peter is passionate about technology and how it can improve lives.


Tristan is Product Director at DeltaXML, a technology company with world-leading software products for the management of change in structured content. He has a deep understanding of DeltaXML’s product suite and loves to help customers create extra value in their content using change management. Tristan is a father to three daughters, a movie lover, and a keen runner.



Amber Swope is an internationally recognized Information Architect, DITA expert, and IA consultant. With over 20 years of information development experience and 15 years of DITA expertise, Amber specializes in helping organizations create opportunity through IA. 


Chris Carroll is Director of Product Marketing at Acrolinx.
Mike Iantosca is Senior Director of Content Platforms at Avalara.
Dipo Ajose-Coker is Product Marketing Manager at MadCap Software.


Hareesh Kanakaswamy is the Portfolio Manager of Digital Services Solutions at Sandvik Mining and Construction G.m.b.H. With 14+ years of experience in product development and aftermarket operations, he specializes in constructing end-to-end digital ecosystems for servitization strategies. Hareesh is a firm believer in innovation as the key to sustainable progress for humanity.
Harald Stadlbauer, MD is General Manager of the NINEFEB Group of companies, dedicated to the advancement of Technical Communication, like Technical Documentation as well as eLearning to the intelligent delivery of it. He is actively engaged in developing iiRDS further as well as contributing to the AAS (Asset Administration Shell) sub-models of the IDTA (Industrial Digital Twin Association)






